Many DispatchTrack users report that the software is:

In this article, we’ve deep-dived the last mile delivery management software market to find 7 DispatchTrack alternatives with accurate route optimization, easy-to-use UI, flexible proof of delivery, customizable routes and live driver tracking.

If you’re a dispatch manager looking to achieve higher delivery success rates, reduce the costs of failed deliveries, and offer a more seamless customer experience—we’ve got you.

Think Circuit for Teams might be a good fit for your business our courier service? Try our 7-day free trial to see how Circuit for Teams can take your delivery management to the next level today.

7 DispatchTrack Competitors: Quick Comparison

Here’s a quick comparison chart of the top DispatchTrack competitors that provide a better user experience and value for your money:

💡 Note: Certain features may only be available on higher-tier plans.

The 7 Best DispatchTrack Competitors

Below, we’ll get into the specifics of each software in-depth, starting with our own—Circuit for Teams (CFT for short).

Then, we’ll share 6 more DispatchTrack alternatives to kickstart your research process.

Let’s dive in.

1. Circuit for Teams

Circuit for Teams (CFT) is a delivery management software that’s packed with ways to improve delivery success rates, reduce delivery operations complexity, and make your customers happy.

Busy dispatch managers will find that CFT has been built around their needs. From features that make it easy to manage live routes to always-accurate driver tracking so you can manage problems proactively, you’ll find CFT flexible and empowering.

On our user-friendly dispatcher dashboard, you’ll find:

Below is our driver app and dispatcher dashboard (and below that you’ll see DispatchTrack’s for comparison):

When compared closely, you can get a real feel for how much more modern and intuitive Circuit is for dispatch managers.

The CFT experience is just as good for drivers and customers.

Millions of drivers worldwide love our driver app for how easy, fast, and intuitive it is (we’ve got 10 million downloads on both Android and iOS!).

CFT keeps your customers in the loop with live ETA notifications (customize with your own messaging) and a live tracking link to follow their delivery.

This Google Play review sums up how CFT makes it easy to manage drivers and take care of customers:

Here’s what this GetApp user had to say about their experience with us:

DispatchTrack vs. Circuit for Teams: Core Feature Comparison

Here’s a snapshot of how CFT stacks up against DispatchTrack:

What features is Circuit for Teams missing compared to DispatchTrack?

While Circuit for Teams wins over DispatchTrack on almost all core features courier companies and dispatch teams need, there are a few things we haven’t yet built.For example:

If these are critical to you, switching to Circuit for Teams may not be the right choice at the moment.

In a nutshell, here are the three things Circuit for Teams does better than DispatchTrack:

By comparison, DispatchTrack’s interfaces look outdated, clunky, and much harder to read, especially on a small phone screen.

Need to see it to believe it? Watch this video demo that shows just how fast CFT’s dispatcher dashboard and driver app sync up when you update a route:

Meanwhile, DispatchTrack reviewers often complain about delays when using the software. According to one G2 user, “sometimes it will take a while for some information to load, or the timings will be a little off.”

With CFT, you can customize every detail of your route plans with details on priority levels, PoD types, ETAs, and real-time stop adjustments.

Also, if there is an emergency on the road (e.g. a car crash) or a last-minute change happens, your drivers can manually reorder stops on their route to find the next best alternative.

DispatchTrack claims to offer dynamic route planning and optimization that accounts for changes and preferences, but we can’t confirm the level of customization available, or if these features are even included in an affordable base-level plan like ours.

Let’s take a closer look at why CFT is the best alternative to DispatchTrack.

Circuit for Teams: 4 Key Features

1. Fast, Accurate, and Customizable Route Planning and Optimization

In 2024, there’s no excuse for clunky, outdated software that makes planning and re-planning routes slow and painful (and feels like you’re using something straight out of the Stone Age).

You need a modern, intuitive delivery management solution that can optimize (and reoptimize) your routes quickly and accurately, even when you’re making changes on the fly. This is key to achieve high delivery success rates, save time and money, and keep both drivers and customers happy.

Circuit for Teams is that solution. In seconds, you can automatically plan the optimal delivery routes to save valuable time and fuel costs.

Our operations team consists of just nine people, but we achieve double the output of larger businesses I have worked at because we automate as much as possible

All you need to do is import your daily stop data from the CFT driver app, a spreadsheet, or directly from Shopify.

CFT will then quickly plot out the ideal delivery route in just one click based on variables like time, distance, speed, and stop settings.

You can also add, re-order, or remove stops on your existing routes and the changes will be synced to the driver app in seconds.

💡Note: We released a product update that made it 10 times faster to re-optimize routes. This means no lags and no delays even if you add new stops.

Once your drivers are on their way, you can use your dashboard to:

If you make frequent deliveries to the same areas, you can also set up depots and manage them all on one dashboard.

Previously, you would need to create multiple instances of the same software for different depots and coordinate manually, which is time-consuming and prone to human errors.

You’d also need to communicate frequently to ensure consistency and efficiency across all depots. Also, data from different depots would be stored separately, so it would be almost impossible to get a comprehensive view of overall operations.

With CFT however, a single dispatcher can:

This not only saves time and makes deliveries more efficient, but also makes life easier for the dispatcher (who might even get promoted to a regional dispatch manager role!).

2. Clean, Simple, and Easy to Use Dispatcher Dashboard and Driver App

Delivery dispatchers and drivers already have a lot to juggle in their day-to-day jobs. You don’t need to complicate things with cumbersome delivery management software that’s hard to use on the go, especially during your busiest delivery times.

That’s why we designed Circuit to be clean, simple, and incredibly easy for everyone on your team to use.

Just ask our customers, who say they “love the UI and snappiness of the dispatcher dashboard and driver app (web tool and mobile apps)” and “enjoy the frequent software updates.”

Review source

Review source

On the dispatcher dashboard, you get an up-to-date bird’s eye view of your drivers and routes. You can also drill down into each driver’s stops to see details like:

You can also use the handy search bar to add or find stops on the fly.

On the driver app, your drivers will find:

If your driver runs into unexpected traffic or unforeseen circumstances, they can even reverse their route or rearrange some stops from within the app.

We’re constantly improving our CFT dispatcher dashboard and the driver app to make sure they’re ridiculously easy to set up and use. But, if you run into any issues, our customer service team is always ready to help at a moment’s notice.

Review Source

3. Proof of Delivery and Customer Notifications to Keep Customers Happy

Proof of delivery (PoD) gives you and your customers peace of mind about every delivery and keeps a record for resolving any disputes that may pop up.

To manage PoD, all your drivers need to do is open their CFT mobile app, where they can collect a signature, update the delivery status, or upload photos of a successful delivery.

Our PoD app goes beyond the basics and lets you enable or disable PoD for each stop and specify what type of proof your driver should collect.

Your drivers can even add internal and external notes about any special circumstances for even more detailed information about their deliveries.

Our dynamic customer notification features put your customers in control of what information they get and when. Your drivers can send automated SMS and email notifications with live tracking links that show exactly when your customers can expect their deliveries.

If there happens to be a question or dispute, you can use our powerful search function to find the exact information you need about a delivery and resolve the issue with your customer.

With CFT, you can even customize your messages to customers to better reflect your company’s brand and delivery experience.

DispatchTrack users don’t seem to have this option, which can make things a bit confusing for customers.

Review source

4. In-Depth Analytics for Higher Delivery Success Rates

If you don’t know the root cause of your failed deliveries, how can you make improvements that boost your team’s success rate?

With CFT’s advanced delivery analytics, you get detailed, granular insights into every aspect of your operations so you can figure out exactly what’s working and what’s not.

Our reports can show you the top reasons for late and failed deliveries so you can make targeted fixes to your operations.

For instance, if your CFT report says 35% of your failed deliveries are because your driver couldn’t find the address, you can work on training your drivers in those geographic zones or swap routes with other drivers who know the area better.

Failing that, you can add notes for that stop, or override what Circuit shows as the address and add the location pin to a more obvious place.

Our analytics dashboard also shows you:

💡Note: Thanks to a recent CFT product update, you can now load your overview dashboard up to 3 times faster than before, giving you near-instant access to all your daily delivery activity.

One thing CFT does that none of the alternatives on this list currently offers is the ability to set and track your cost per delivery so you can get a more accurate picture of your operational costs.

Thanks to granular analytics, our customer Swytch achieved an impressive 90% delivery rate just by understanding how they could make their routes more efficient with CFT.

While DispatchTrack does advertise delivery analytics and historical route tracking in its dispatcher dashboard, some reviewers have said certain analytics reports are “missing” from the platform.

Circuit for Teams Reviews: What Real Users Have to Say About Circuit

Circuit for Teams Pricing

Some delivery management software providers bill you based on the number of drivers or your order volume.

Circuit for Teams’ pricing is a flat rate based on the number of stops, which means you only pay for the deliveries you make, no matter how many drivers you have or how many deliveries go to each location.

Each additional stop beyond the base number is billed at an additional per-stop rate, so you’ll save money in slower months.

Here’s a breakdown of our available pricing plans:

2. LogiNext

If you’re looking for comprehensive software similar to DispatchTrack but faster and more accurate, LogiNext is a good fit.

It’s an end-to-end delivery management software most suitable for large couriers, retailers, and food and beverage companies.

What makes LogiNext unique is that it offers a suite of five different products tailored to particular dispatch needs:

You can pick and choose which products you need and pay for those services only with LogiNext’s customized pricing. The software costs around $0.1 per order or $50 per driver per month.

The downsides? Peer reviews on Gartner mention a slow user experience and that the software needs “updates to fulfill customer needs”. In comparison, at Circuit for Teams, we’re always listening to our customer’s feedback and continuously releasing new product updates to meet your needs.

LogiNext Reviews: What Real Users Have to Say About LogiNext

LogiNext Pricing

LogiNext’s base Growth plan starts at $50/driver/month when billed annually, which makes it one of the more expensive per-user pricing models on our list.

It also offers a per-order pricing structure starting at $0.10 per order, which may be a more affordable option for smaller operations. There’s also a custom Enterprise plan for more advanced logistics management needs.

We appreciate that LogiNext lets you try out all its features for free during the 14-day trial period, which is longer than some competitors offer.

3. OptimoRoute

If you’re looking for more of a workforce planning tool with basic delivery management features like route planning and live tracking, OptimoRoute is a great fit.

Although DispatchTrack offers more features like Telematics and customer self-scheduling, OptimoRoute outshines in two key areas:

If you manage a large team of drivers, you can cut down hours of manual planning time by scheduling all your drivers’ schedules on OptimoRoute up to 5 weeks in advance.

You can also customize each driver’s profile down to granular details, such as:

This helps you control driver costs, match drivers with the best routes, and prepare ahead for driver break times, doctor’s appointments, and vacation days.

DispatchTrack does allow you to customize driver availability and cost, but not speed limits, work times or break durations and times.

Another feature OptimoRoute offers that DispatchTrack doesn’t is the Customer Feedback system.

On OptimoRoute, you can also send NPS surveys via email and SMS immediately after a delivery. This helps you understand how happy customers are with your delivery service and improve your workflows.

While some other alternative tools in our list also offer this feature, OptimoRoute goes a step further by showing you the average NPS scores and individual feedback and ratings on the dashboard:

This is very helpful if you need to create Customer Satisfaction reports for upper management or C-Suite—you can simply “Export” or screenshot this data. It’s also helpful to keep track of monthly customer sentiment trends and proactively resolve customer pain points.

However, one downside of OptimoRoute is the price tag. The $35+ per driver per month can add up quickly, so larger teams might be better off with a stop-based pricing model like CFT (which starts at just $100 per month for the first 500 stops).

OptimoRoute Reviews: What Real Users Have to Say About OptimoRoute

OptimoRoute Pricing

OptimoRoute offers a Lite ($35/driver/month) plan and a Pro ($44/driver/month) plan, or you can request a custom package if you have unique delivery management needs.

We like that you can try out OptimoRoute’s features for free for a full 30 days. This is the longest trial period offered by any of the providers on our list (most offer 7 or 14-day trials).

4. Onfleet

We did a full review of Onfleet’s software (read that here), and here’s our summary:

“Onfleet is a last-mile delivery management software with all the bells and whistles you’d expect from a leader in the space.

It has solid route optimization which automatically plans the most efficient routes for your drivers. And the system accurately predicts when orders will be delivered so customers are always kept in the loop.

Onfleet’s dispatcher dashboard lets you see where drivers are at all times and gives you the flexibility to assign new deliveries throughout the day or re-route drivers as you see fit.

However, Onfleet customers have some gripes with the software:

In general, Onfleet is a lighter-weight software with thoughtful features like:

Compared to DispatchTrack’s “outdated” UI, Onfleet does look more modern and intuitive.

However, some Onfleet users think the map overview is “too dark” and say that the platform needs some training to get used to. Circuit for Teams is still the best option if you value bright, clean, and user-friendly interfaces.

Onfleet Reviews: What Real Users Have to Say About Onfleet

With plans starting from $550/month for up to 2,000 deliveries, Onfleet has the highest listed prices of any DispatchTrack competitor we reviewed.

While the base plan does include most of the features any dispatcher would want and need, other competitors on this list (like CFT 👋) have all the same features and then some, for a much better price.

5. Route4Me

Route4Me is another last-mile delivery software that does its core feature very well—route planning.

Users online rave about how accurate the route planning is with “less than half-percent location error rate”, how easy it is to optimize routes for 1000s of locations, and how customizable the software is.

For instance, you can add extra stops, change addresses, or cancel stops and Route4Me will automatically reoptimize your routes instantly.

Apart from its accurate route planning, Route4Me also offers these unique features that DispatchTrack doesn’t:

However, we wish Route4Me’s user interface would be much sleeker—it currently looks a tad outdated and in need of a refresh.

Route4Me Reviews: What Real Users Have to Say About Route4Me

Route4Me Pricing

Route4Me’s pricing plans start at a minimum of $200/month, or $40/user for a minimum of 5 users.

The lowest-tier plan only comes with basic route planning, tracking, and management features; optimization features (which, by the way, are included in CFT’s $100/month Starter plan) are only offered at the next tier up, which is a minimum of $300/month.

6. Onro

If you’re a growing on-demand delivery startup that wants to offer a fully-branded experience for customers, Onro is a great choice.

Onro’s software suite includes:

But what makes Onro most unique is that it’s completely customizable with your own branding. You can:

This is great for startups and growing companies that want to offer a fully-branded experience and build customer trust and loyalty.

Onro Reviews: What Real Users Have to Say About Onro

Onro Pricing

Like some of the other DispatchTrack competitors on this list, Onro charges a flat-rate monthly price based on number of deliveries and supports unlimited users and drivers.

Its Business package starts at $239 per month for the first 1,500 stops with most of its available features included. The Enterprise plan, which requires a custom quote, includes advanced options for whitelabeling.

Overall, Onro comes in at a good mid-range price point, but other options on this list are more affordable, especially for smaller delivery volumes. (Psst…Circuit for Teams starts at just $100 a month.)

7. Ufleet

Ufleet brands itself as an AI-powered route optimization software particularly designed for retailers.

Compared to DispatchTrack, which users say is “slow”, Ufleet has a 99.99% uptime which means the software updates in seconds when optimizing or re-optimizing routes.

Similar to Route4Me, Ufleet also offers a customer portal where customers can:

But unlike Route4Me, Ufleet’s customer portal is customizable—you can add your logo and custom messages to keep customers informed about delivery updates.

What we like most about Ufleet is that it sends you real-time notifications when a delivery goes wrong, such as a delay, missed delivery, or when you receive a negative customer review. This helps you resolve issues quickly by re-optimizing routes, rescheduling deliveries, or contacting customers.

Ufleet Reviews: What Real Users Have to Say About Ufleet

Ufleet Pricing

Ufleet’s unique pricing structure makes it a great choice for low-volume delivery operations. Its Pay As You Go Plan is free for up to 200 deliveries per month and $0.15 per delivery after that. A custom-priced Enterprise plan is available for larger operations.

We like that Ufleet includes all of its available features in its base plan (just like Circuit for Teams!) and it’s awesome that your first 200 stops are free. But if you’re making more than 500 stops per month, you’re better off going with an option like Circuit for Teams—our additional per-stop rate starts at just $0.04.

Other competitor / alternatives content 👇There are many players in the delivery management software space, if Circuit for Teams isn't for your last mile delivery team, why not check out our other alternatives content: