Getswift Competitors: Top 5 Alternatives for Superior Delivery Management

We’ve looked into real user reviews from dispatchers and logistics managers to find five of the most popular Getswift alternatives.

We didn’t only rely on software reviews from G2 and Capterra. We’ve also investigated each GetSwift competitor’s features to give you the full details in one easy-to-digest blog. That should make it simple for you to make an informed decision about the best delivery management and route optimization software for your business.

We’ll be navigating our way through the pros and cons of these five GetSwift competitors:

• Circuit for Teams
• Onfleet
• Tookan
• Track-POD
• Bringg

Spoiler: User reviews point to Circuit for Teams as one of the best GetSwift competitors due to ease-of-use, accurate route optimization and flexible stop management. Try CFT for yourself with a free 7-day trial and save over 25% on last mile delivery costs.

Why Consider Alternatives to GetSwift?

GetSwift is a no-commitment subscription free delivery management software with average reviews on Capterra. They get 3.6 stars out of a possible 5 from 15 verified reviewers. Job posting and ease of tracking deliveries and drivers are noted as pros, but the customer service and responses to feature requests are lacking.

If you’re looking for a Getswift alternative, like Jane, it could be because of problems GetSwift’s support team can’t help you with, or maybe the difficulty of rearranging stops is slowing down your operations. Whatever the reason, there are plenty of real-time route optimization software choices for you.

1. Circuit for Teams

Circuit for Teams Overview

Circuit for Teams is one of the easiest to use last-mile delivery software for dispatchers. Customers applaud our customer service support and proactive responses to feature requests.

Circuit’s greatest strengths are advanced route optimization, flexible proof of delivery, dynamic customer notifications and the client portal.

It’s built to tackle the key components of managing a successful team of drivers, all while keeping the interface easy and intuitive for everyone.

Dispatchers can easily upload delivery stops to their dashboard, optimize routes and assign them to their drivers. Optimized routes with all the stops and delivery details are sent to driver’s iOS or Android phones. While delivery confirmation and stop status updates appear on the dispatcher’s dashboard in real-time.

Circuit for Teams is great for small businesses where one person might wear many hats, and larger retailers and courier companies love Circuit for Team’s features too.

We make route planning and last-mile delivery a breeze for everyone:

• Multi-Depot Management: Our simple multi-depot management feature lets you easily assign drivers and routes to specific depots.
• Automated Workflows with Two-Way API: Our two-way API seamlessly integrates with your existing systems, allowing you to automate tricky processes.
• Powerful Delivery Analytics: Gain a better understanding of your delivery operations with Circuit's advanced delivery analytics. Get on-demand insights on everything from cost-per-delivery trends to the difference between estimated and actual route durations.

Circuit for Team’s delivery management software is not only one of the easiest to use on the market, it's also extremely reliable.

The driver’s app includes all the information needed for each stop, so they save time on deliveries and collect the right proof of delivery (POD) information each time. They can choose from e-signatures, photo capture, and even include detailed notes for dispatchers and customers. All activity is added to the stop for simple record keeping and stored indefinitely so you never need to worry about misplaced details.

Circuit's dynamic customer notifications keep recipients informed and able to communicate changes to their delivery too:

• Real-time ETAs: Let customers know exactly when to expect their delivery.
• Delivery instruction updates: Customers can easily update delivery instructions through the notification.
• Shareable tracking link: Show the package's progress in real time.
• Automated delivery confirmation: Once the delivery is complete, an automated message with all the captured POD information is sent for their records.

Circuit keeps everyone on the same page, from dispatchers to customers, making deliveries smoother and more efficient all around.

What Real Users Say About Circuit for Teams

Pros

“The ability to put in delivery time frames for each stop is what got us to sign up. The built-in GPS combined with the route optimization based on the delivery windows is what we love about this product.” Avery, Operations Manager in Canada.

“The support is awesome, we love the UI and snappiness of the web tool and the mobile apps. They listen to feature requests. It's easy to integrate with the help of Zapier to Salesforce, Google Sheets and the like.” Yvo, VP of Corporate Development.

“Absolutely love circuit, it made a huge difference for our deliveries. We take the orders via our website then import them into Circuit and boom it builds the route, and tells our customers when to expect us. I love the fact that our customers can send us an in-flight message and this has been really handy when they have had to unexpectedly go out and want to leave us instructions.” Jim, Food & Beverage Business Owner.

Cons

“We would love a ‘you’re next’ notification for the customer.” Jim, Food & Beverage Business Owner.

“I would like to put larger routes in and breakup by day.” Hannah, Marketing & Advertising Business Owner.

“Would be nice to be able to add a driver to a route currently in progress.” Gabe, Food & Beverage Business Co-founder.

Think Circuit for Teams sounds like a good fit for your business? Take your delivery management to the next level with a free 7-day trial of Circuit for Teams today.

2. OnFleet

OnFleet Overview

Onfleet’s delivery management software is designed for fleet efficiency. It excels at handling medium to large B2C deliveries across various industries, from groceries and restaurants to cannabis and pharmaceuticals.

Particularly suited to temperature-sensitive and food deliveries, OnFleet’s last-mile delivery management is used by America’s largest grocery chain, Kroger.

Onfleet’s cloud-based software optimizes end-to-end delivery operations with route optimization, tracking delivery performance and cost data. Customers note how simple the onboarding and set-up are.

AI automation of dispatch and ETAs, backed up with real-time delivery tracking helps streamline operations. Real-time driver visibility and communication through the dispatcher’s dashboard provide complete transparency for business operations and keep conversations secure.

• Driver tracking: Monitor driver location and delivery status, allowing for pre-emptive problem-solving and improved communication with drivers.
• Delivery status updates: Keep everyone informed about delivery progress, including any delays or unforeseen issues.
• In-app chat: Dispatchers and drivers can communicate directly through a secure in-app chat, facilitating efficient communication and resolving issues quickly.

Drivers are supported with an iPhone and Android compatible app to make proof of delivery possible with e-signatures, barcodes, notes and photos. Onfleet’sroute optimization considers multiple factors beyond just distance, like:

• Traffic conditions: Real-time traffic data is integrated to create routes that avoid congestion, minimizing delivery times and fuel costs.
• Driver availability: Routes are planned considering driver schedules and locations, ensuring efficient task assignment and reducing idle time.
• Historical data: Onfleet learns from past delivery patterns to optimize future routes further, improving overall efficiency over time.

What Real Users Say About OnFleet

Pros

“The platform is easy to use, very responsive, has a well-built API which allows you to get your information in and out of the platform. Everything is lightning quick.” Phillip, Restaurant Owner.

“Onfleet is very intuitive and allows my coordinators to keep track of my drivers as their on the road. They synced with my pos and allows me to not have to manually enter every customer” Nicholas C. Small Business Manager.

“Onfleet's set up and onboarding is incredibly simple. Unified dashboard is great, and provides ease of use. Integration with our Point of Sale (Dutchie) works, but leaves much room for improvement.” Branden, Logistics Direct, Large Retail Business.

Cons

“My biggest gripe is the lack of a mobile-native dashboard, as they have a responsive web UI instead. This is mitigated somewhat by the programmability of the platform.” James, Construction business co-founder.

“They can improve the UI part of the dashboard from where we track all the drivers and the details of the orders.” Rishi P. Software Developer.

“Too much money for the amount we use it” Kevin, Retail Manager.

3. Tookan

Tookan Overview

Tookan is a cloud-based delivery management software that empowers businesses to optimize delivery workflows. It goes beyond basic features like route planning and tracking by offering a comprehensive suite of functionalities via a user-friendly interface.

Tookan integrates seamlessly with various platforms like e-commerce stores and online ordering platforms, fleet management analytics tools, and even provides an SDK (Software Development Kit) for customizing features for specific business needs. This level of flexibility makes Tookan suitable for a broad range of businesses, from large enterprises with on-demand delivery teams to pharmacies, restaurants, and errand services.

Dispatchers and drivers get a full suite of tools for logistics management. Some key functionalities include:

For Dispatchers:

• Advanced Route Planning: Optimize routes for multiple deliveries.
• Geofenced Territories with Alerts: Geofencing delivery zones for drivers to manage recurring tasks and receive real time automated alerts when drivers enter or exit designated zones.
• Automated Barcode Generation: Simplify package management with automatic barcode creation, both for single and multi-delivery scenarios.
• Fleet Management Insights: Track driver behavior, identify idle times, and gain insights into vehicle maintenance needs.

For Drivers:

• Seamless Communication and Navigation: Receive task notifications, access optimized routes, and communicate directly with dispatchers through the mobile app.
• Efficient Proof of Delivery: Capture signatures, scan barcodes, and add images and notes for complete delivery documentation.
• Hands-Free Operations: Utilize the app for easy navigation, hands-free access to customer information, and real-time task updates.
• Transaction Management: Simplify financial processes by recording transactions directly within the app.

What Real Users Say About Tookan

Pros

“Ease of use, as well as the management of resources in the app is really very simple and friendly, in fact I think my 7-year-old boy could do it.” Miguel, Business Development Manager.

“Tookan’s entire platform is easy to use, efficient and they continue to innovate.” Jared, Transportation Business Owner.

“Very simple to use, can learn its functions quickly.” Andre F. Small Business CEO.

Cons

“Uploading all the info is frustrating especially if you have pick up and drop off locations because they will be separated as 2 different orders.” Brian, Food & Beverage Business Owner.

“Not working as it should and no contact from Tookan support.” James, Food & Beverage Business Owner.

“Battery saving option on agent app may affect agent tracking.” Verified User in Packaging & Freight.

4. Track-POD

Track-POD Overview

Track POD’s last-mile logistics solution includes route optimization and transportation management with a delivery driver app, vehicle checks and safety management tools.

As their name suggests, one of their key strengths is proof of delivery. Drivers can capture electronic signatures and up to 10 photos for each delivery, providing comprehensive documentation. Geotags and timestamps show when and where ePODs were received providing additional accountability. The platform allows for fully customizable POD PDFs, tailored to your business.

Track-POD uses a per-driver pricing model, which can add up quickly for larger teams and the per-order subscriptions include pricey charges for going over your quota. Additionally, some essential route planning functionalities are only available in the Advanced Plus and Enterprise plans, leading to unexpected costs if you require those features.

What Real Users Say About Track-POD

Pros

“It is easy to use and the customer service is responsive, quick and good - above all you speak to real people.” Paola, Food Production Customer Service Rep.

“It takes delivery process to another level it automates all the process provides pod which helps us to lessen our responsibilities.” Tarun S.

“It is very easy to set up, order and track deliveries it basically handles your complete delivery process on their own.” Sadhna K.

Cons

“When the software optimizes for you it doesn’t allow you to correct the route without complications.” Ryan, President of Package/Freight Delivery Business.

“It’s good but it can't be integrated with other apps which I find is a con of using Track-pod.” Priya S.

“We have faced some issues with the shipping labels sometimes.” Vinay G.

5. Bringg

Bringg Overview

Bringg, an Israeli-based delivery management platform, empowers businesses to optimize their last-mile delivery operations.

They focus on providing real-time visibility and control throughout the delivery process, allowing for enhanced efficiency and customer satisfaction. Extensive integration capabilities and a focus on providing a seamless customer experience are two clear strengths beneficial for large businesses.

Here's what you can expect from Bringg:

• Real-time Visibility: Maintain clear visibility into your deliveries from dispatch to completion. Track deliveries in real-time and stay informed about their progress.
• Automated Dispatch: Bringg uses smart algorithms to streamline the dispatch process. This optimizes driver assignments, leading to faster deliveries.
• Customer Communication Tools: Send automated and personalized notifications to customers about deliveries to keep them informed and enhance their overall experience.
• Multi-Channel Order Management: Bringg integrates seamlessly with various sales channels, including online stores, mobile apps, and even in-person orders. Expanded delivery options include online checkout and invoicing capabilities managed from a single platform, eliminating the need for multiple systems.
• Delivery Analytics and Insights: Gain valuable insights through detailed analytics reports. This data can be used to identify areas for improvement, optimize delivery processes, and make data-driven decisions.

What Real Users Say About Bringg

Pros

“Highly adaptable and customizable with extensive integration options.” Anshul Singh C. Software Engineer.

“Ease of use and limited learning curve allowed for rapid entry in using the app in day to day operations.” Thomas, Logistics & Supply Chain Driver.

“Bringg works great for our food delivery. It’s intuitive and the ease of use is remarkable” Kasey, Food & Beverage Business Managing Director.

Cons

“Their (FedEx) API for integration wasn't exactly the best and caused us a bit of downtime.” Anthony N. Director of Operations.

“I don't like the fact that a employee has to manually approve certain cases when this should be automated.” Steve K, Manager.

“I wish there was a way for the app to say what order is closest. At times, I have 2-3 orders per delivery and having to figure out what order to take them in can be a bit challenging.” Reshard, Team Member.