The 7 Best Tookan Alternatives in 2024: User Reviews & Pricing

Many Tookan users report that the software has:

• Convoluted pricing. Tookan’s task volume-based pricing model seems straightforward at first glance, but essential features like route optimization are only available as a paid add-on. One user claims Tookan charged them over 20x more on their annual contract renewal with no notice or consent. (For context, Tookan can cost up to $5000/year.)
• Poor customer support. Many reviews called out Tookan for its slow customer support (which may take “days or weeks” for a “good reply,” according to a G2 user) and generic responses that don’t address their unique issues.
• A high learning curve and implementation time. For larger businesses with complex delivery needs, Tookan can be a pain to implement. Users have also complained about needing to find their own workarounds when the software doesn’t work as expected.

In this article, we’ve deep-dived the last-mile delivery management software market to find 7 Tookan alternatives that are more affordable, easier to use, and come with excellent customer support.

If you’re a dispatch manager looking to achieve higher delivery success rates, seamless driver experiences, and better customer satisfaction scores without breaking the bank—we’ve got you.

7 Tookan Alternatives: Quick Comparison Table

Here’s a quick comparison chart of the top Tookan alternatives that are more cost-effective, easier to use, and offer great customer support. 

💡 Note: Certain features may only be available on higher-tier plans.

The 7 Best Tookan Alternatives: Screenshots, Features, & Pricing

Below, we’ll get into the specifics of each Tookan alternative, starting with our own—Circuit for Teams (CFT for short).

Let’s dive in.

1. Circuit for Teams (CFT)

CFT’s delivery management software is built to meet the needs of medium to large retailers and courier companies. 

Dispatch managers will love how easy it is to bulk upload stops and generate efficient delivery routes in one click. The platform is built to accurately predict delivery ETAs, track driver locations in real time, and facilitate smooth communication with drivers.

Drivers themselves will love the ability to fine-tune their own routes (sometimes they know something nobody else does about what’s on the ground), color-code stops, and set task reminders via the easy-to-use driver app. They’ll also be supported by full proof of delivery features, like signature and photo collection.

Here’s a review left by one of our customers recently that shows how useful Circuit is:

Other features of the Circuit platform include:

• Live route tracking: Provides a real-time overview of where all of your drivers are on the GPS map, their previous stop, where their next stop is, and a timeline for route completion
• Easy-to-read maps and satellite views of your planned routes for a bird’s eye view to detect map errors and locate hard-to-find stops.
• Granular analytics data, such as delivery success rates, to help you pinpoint inefficiencies in your processes and improve driver performance.
• Manage multiple depots from one screen: including multiple drivers and delivery depot networks, in one centralized system.
• Timely customer communication: CFT keeps customers in the loop with dynamic notifications and live tracking links. They’ll be able to follow deliveries right to the door (without bogging you down with “Where’s my order” inquiries).

Tookan vs. Circuit for Teams: Feature Comparison

Here’s a snapshot of how CFT stacks up against Tookan:

In a nutshell, here are the top four things CFT does better than Tookan: 

1. Route planning, optimization, and editing. With Tookan, route optimization is an add-on, but at Circuit, this is our core capability. Dispatch managers can easily upload stop data using the driver app, CSV, or directly from Shopify (at no extra cost) and CFT will plan the most optimal routes in seconds. 

Dispatch managers can also add, remove, or rearrange stops even after the route has started. New changes will automatically be synced with the driver app and the driver will be notified instantly. 

1. Route customization options. CFT lets you customize every detail of your route plans, including priority levels, PoD types, delivery time windows, average stop times, and real-time adjustments, to keep your drivers up-to-date on their route details. 

While you can send your drivers alerts and task reminders with Tookan, it doesn’t offer this level of route customization. Your drivers may wind up attempting their deliveries with incomplete or outdated stop information.

1. Multiple depot and driver management. On the CFT dispatcher dashboard, you can easily add or remove drivers as you scale (there are no limits to drivers on our platform). From there, you can manage all your depots on one platform, fine tuning location-specific preferences and individual driver settings based on your business needs.

1. Cutting-edge proof of delivery and search features. On Tookan, drivers can only collect PoD for end deliveries (e.g. once the parcel gets to the endpoint). But Circuit goes a step further by allowing drivers to collect PoD for pick-up points too.

CFT also has a powerful search function that lets you look up details from specific routes, helping you resolve any customer disputes that may arise.

Let’s take a closer look at why CFT is the best alternative to Tookan.

Circuit for Teams: 4 Key Features

Let’s dive into some of Circuit’s key features and how they work for you.

1. Advanced Route Planning, Optimization, and Customization (All Included in Our Starter Plan)

Automated route planning and optimization saves you massive time on manual planning, helps you complete more deliveries in a day, and keeps your customers and drivers happy.

It’s non-negotiable in delivery management software—you shouldn’t have to pay extra for it or jump through hoops to set it up. 

But here’s the kicker—on Tookan, you’ll need to buy add-ons for both custom CSV uploads ($1000/month) and route optimization ($0.12 per delivery) on top of the core product which starts from $49/month. 

On Circuit, however, you’ll get both of those at no extra cost at $100/month for the first 500 stops. (See our pricing plan here.)

All you need to do is upload stop data from the driver app, CSV or Excel file, or Shopify, and CFT will automatically plan the most optimal routes in seconds. From there on, you can assign drivers to specific routes, track their location, and get delivery ETAs right from the dispatcher dashboard. 

You can also add priority levels, color-code important stops for visibility, and compile stop details so your drivers can complete their deliveries quickly and successfully. 

When things change on the fly, you can easily edit routes and add special instructions. You can even redistribute routes easily if a driver calls out at the last minute. (And our latest product update made it 10x faster to reoptimize routes.)

By changing from manual route planning to automated, a D2C company, Bobcaygeon Brewing Co., saves over eight hours per week and makes 10%-20% more deliveries each day. 

Richard Wood, co-founder of the company, says, “I compared a few choices, but Circuit was the most intuitive option. It has all the tools necessary for managing small business delivery.”

2. A User-Friendly Dispatcher Dashboard and A Driver App

Dispatch managers and drivers already have a lot to juggle in their day-to-day jobs. The delivery management software shouldn’t add to their cognitive load with clunky interfaces and features that don’t work as expected.

This is why we designed CFT to be ridiculously clean and simple, with an easy learning curve for everyone on your team. 

Our clients say they “love the UI and snappiness of the web tool and mobile apps” and “enjoy the frequent software updates.”

Below is a comparison of Tookan’s dispatcher dashboard vs. Circuit’s. When you look at them side-by-side, you get a real feel of just how much more modern and intuitive Circuit is. 

On the dispatcher dashboard, you can get a bird’s eye view of your drivers and routes. You can also drill down into details like:

• Individual driver information
• Route maps with the total number of stops, distance, and estimated ETA
• A chronological stop list with their completed and remaining stops
• The stops that have been completed (those greyed out) and the next stops the driver will be making
• Search bar where you can add or find stops in real-time

Millions of drivers worldwide love our driver app for how easy, fast, and intuitive it is (we’ve got 10 million downloads on both Android and iOS!). 

On the app, your drivers will find: 

• Their assigned route map for the day with individual stop details
• The expected time to complete their stops (individual and total stop time)
• A search bar to find or add specific stops

And if something on your CFT dashboard or app breaks (which rarely happens), you won’t need to find your own workarounds like Tookan’s users—our customer service team is super friendly, quick to respond, and always ready to help.

3. Multiple Depot and Driver Management for Visibility Into Your Entire Operations

Large couriers and retailers will love this—CFT allows dispatchers to manage multiple depots and drivers from one dashboard. You can:

• Easily add and remove drivers as needed
• Build your unique depot network and set location-specific preferences
• Assign drivers to specific depots.
• Assign routes to drivers from specific depots.
• Manage all your depots on one platform.

This means: 

• Reduced travel time and fuel costs by dispatching deliveries from the nearest depot to the customer
• Happier customers as they get deliveries faster
• Better inventory management by distributing stock across multiple locations
• Flexible scalability as demands change 

Multiple depot and driver management also makes life so much easier for the dispatcher, who can now oversee the entire operation more efficiently from a single view.

4. Flexible Proof of Delivery and Advanced Analytics

Proof of delivery (PoD) gives you and your customers peace of mind about every delivery and keeps a record for resolving any disputes that may pop up. 

To manage PoD, all your drivers need to do is open their CFT mobile app, where they can collect a signature, update the delivery status, or upload photos of a successful delivery. 

Your drivers can even add internal and external notes about any special circumstances for even more detailed information about their deliveries.

But Circuit for Teams goes a step further and allows your drivers to collect PoD at pickup points—whether that’s a locker or a warehouse. 

Our dynamic customer notification features give customers control over what information they get and when. 

Drivers can send automated SMS and email notifications with live tracking links to show their exact locations, informing customers of when they can expect their deliveries.

And speaking of useful information about your deliveries, CFT’s advanced delivery analytics gives you detailed, granular insights into every aspect of your operations so you can determine what’s working—and what’s not. 

Our reports can show you insights like the top reasons for late and failed deliveries, so you can make targeted, data-driven improvements to your business. 

For instance, if your CFT report says 50% of your failed deliveries are because the recipient wasn’t home, you’ll know to prioritize delivery windows based on customer preferences.

Another thing CFT offers, unlike any of the alternatives on this list, is the ability to set and track your cost per delivery based on hours and miles. This helps you get a more accurate picture of your operational costs.

Our analytics dashboard also includes:

• Individual driver performance and delivery stats
• Daily and weekly delivery trends, including the average number of stops and success rates
• Historical route data
• A search function for finding specific information with a simple query

Thanks to a recent CFT product update, your dashboard now loads up to three times faster too, giving you near-instant access to all your daily delivery activity. 

Circuit for Teams Reviews: What Real Users Have to Say About Circuit

Circuit for Teams Pricing

CFT’s plans are priced at a flat rate that includes a base number of stops, with an additional per-stop rate starting at just $0.04.

This means you only pay extra if you make more deliveries than the included stop limit, regardless of the number of drivers or delivery locations, so you can save money in slower months and scale up during busy seasons.

Here’s a breakdown of our available pricing plans:

2. WorkWave RouteManager

WorkWave’s RouteManager is ideal for industrial businesses that make deliveries, provide on-location services like lawn care and inspections, and offer transportation services.

Key features include:

1. Easily-modified route planning. Use the drag-and-drop feature to move jobs from one route to another and move a job’s location pin for more precise assignments. If you alter appointment times, the system will automatically reroute assigned drivers.
2. Large fleet management. RouteManager lets you manage 10,000 orders per day with automatic driver updates, customer notifications, and PoD options like signatures and photos.
3. Advanced customer communication. In addition to standard email and SMS notifications, your drivers can voice call end-customers via the RouteManager driver app and directly send them delivery updates.

We like that RouteManager offers a route simulation feature to test your drivers’ routes before dispatching them. 

You can run through different variables to see which will save you the most time and money without impacting your live routes, which means you can make smarter route-planning decisions (Tookan does not appear to offer this feature).

Unfortunately, the analytics dashboard, live tracking, customer notifications, and other useful delivery management features are only available on the higher-tier RouteManager360 plan.

WorkWave RouteManager Reviews: What Real Users Have to Say

WorkWave RouteManager Pricing

WorkWave’s RouteManager starts at $54 per vehicle per month, and plans are available on a monthly, quarterly, or annual basis. However, this base tier is missing many key features, such as access to the route performance dashboard, customer notifications, and barcode scanning.

Businesses interested in these advanced features will need to opt for the more expensive RouteManager360 plan, which requires a custom quote.

3. MyRouteOnline

If you’re looking for a pared-down, basic route planner, MyRouteOnline is a solid and affordable option. It comes with features like: 

1. Goal-based route optimization. Plan routes for up to 1,000 addresses with parameters like minimum distance, maximum route duration and stops, vehicle capacity, and driver shift times. MyRouteOnline automatically optimizes your routes based on your goals (e.g. minimizing distance or time) and allows you to make manual changes before exporting.
2. Multiple export and navigation options. MyRouteOnline lets you export routes to your desktop, an Excel spreadsheet, mobile phone, or email. You can also upload routes directly to Google Maps or GPS devices like Tom Tom and Garmin.
3. Territory and multi-route mapping. Similar to CFT’s “delivery zones” feature, MyRouteOnline lets you map out different territories to balance your drivers’ workloads. You can also plan multiple routes for your full list of deliveries (with maximum route duration or stop limits) or extended long-haul trips with multi-day routes that pick up where the previous one left off. 

One unique feature MyRouteOnline offers that Tookan doesn’t is a route animation feature that lets you “preview” your route with a basic but helpful animation of each driver’s exact planned path. This makes it easier to visualize your routes and scan for any manual adjustments you might want to make.

With its unique pay-as-you-go pricing model based on “address credits,” MyRouteOnline is a much more cost-effective route optimization solution than Tookan for smaller operations with better customer service. However, features that come standard with most delivery management software, like a driver app, live tracking, and API integrations, aren’t available on the basic plan. 

Another downside? You can’t use MyRouteOnline to send customer notifications or capture PoD. It’s also worth noting that MyRouteOnline’s user interface is also pretty outdated and clunkier to use than other more modern UIs (like CFT’s 👋).

MyRouteOnline Reviews: What Real Users Have to Say

MyRoute Online Pricing

Unlike other options on our list, MyRoute Online offers a pay-as-you-go address credit system that counts each unique address as one credit, which is reused at no additional charge within a 30-day period. 

At $24 flat for 50 credits, it’s an affordable way for small delivery operations to start planning and optimizing routes. Users can even begin planning their routes for free without inputting credit card information (though you’ll need to buy address credits to export them). 

You’ll need to upgrade to at least the $49/month Classic plan to access certain delivery management features that come standard with most of the other solutions on this list.

4. Bringg

Bringg offers ideal enterprise-level delivery management for large retailers that want on-demand delivery and supply chain integration.

Although some Bringg users have reported complexity and connectivity issues with the system, there are a few standout features:

1. Inventory tracking features. Printable barcodes, automation for last-minute order assignments to available drivers, and the ability to capture PoD helps you keep track of your products with ease.
2. Carrier connections. You can connect with a network of over 200 carriers to find the best delivery option for your business. Rates, estimates, and delivery dates can be determined at checkout. 
3. Advanced driver management. Bringg’s driver management features make it easy to onboard and track your drivers. Dispatcher managers get continuous updates on route progress, while drivers benefit from automated check-ins, video fast-scan, and voice assistance in-app to support complex deliveries and maintain compliance.

While Tookan does offer strong industry-tailored features for retailers, Bringg is a better choice for companies with complex, multi-carrier delivery needs. 

It offers two primary products: Road, for owned and operated fleets and Delivery Hub, for companies that rely on third-party carriers for delivery. 

These two products can be used separately or together, so enterprise-level companies with hybrid operations can manage in-house and outsourced routes from one platform. 

Tookan’s software for third-party and hybrid delivery orchestration appears to be a completely separate offering from its primary delivery management product.

Bringg’s higher price tag (which isn’t publicly available, but is more than $550/month) is likely worth it for enterprise-level operations. Small to mid-sized companies would be better off choosing a more affordable solution with transparent pricing plans (like CFT, which starts at just $100/month).

Bringg Reviews: What Real Users Have to Say

Bringg Pricing

Bringg doesn’t make its pricing information publicly available and creates a custom quote tailored to each customer’s individual needs. 

In the company’s own comparison article about Bringg vs. Onfleet (one of the most expensive Tookan competitors on our list with a $550/month starting price), it admits to having a “higher initial cost” than Onfleet, but claims it’s worth it for its “comprehensive solution suitable for large-scale operation.” 

Even without knowing the exact starting price, this statement should give you a good idea of whether Bringg would be within your budget.

5. Onfleet

Onfleet is a last mile delivery management solution with features that make your deliveries more efficient. 

Unlike Tookan, Onfleet’s base plan includes a route optimization feature that considers time, location, capacity, and traffic conditions to create the most efficient routes and stops. It also includes features like:

1. Auto-assign. Onfleet automatically assigns last-minute, on-demand deliveries to drivers who are closest to the location or who are available at the time.
2. Driver chat: Onfleet’s intuitive driver chat feature lets you exchange texts, voice messages, and images with your drivers. This makes it easy to coordinate last-minute delivery details and changes and ensure high delivery success rates. 
3. Analytics dashboard. Onfleet shows you delivery success rates, on-time rates, service times, feedback scores, distance traveled, and completed tasks. You can drill down further by teams, drivers, day, week, and even hour of the day. 

We like that Onfleet allows you to collect detailed feedback from customers after they receive their deliveries. 

This feedback is incorporated into Onfleet’s analytics dashboard so you can see at a glance if there are any customer service issues that need to be addressed. Tookan doesn’t offer this option or insights into customer satisfaction.

However, users online say Onfleet is clunky and “dark” — CFT is still your best choice if you prefer clean, simple, and bright user interface. 

Read the full Onfleet review here. 

Onfleet Reviews: What Real Users Have to Say About Onfleet

Onfleet Pricing

Onfleet’s plans start at $550/month for up to 2,000 deliveries, which is the highest listed price of any Tookan competitor listed here. 

While the base Launch plan does include most standard features for delivery management, you’ll need to upgrade to the Scale plan ($1,265/month) for things like advanced ETA notifications and one year of historical analytics. Compare that with a solution like CFT, which gives you those same features on our Standard plan for $250/month.

6. RoadWarrior

For small teams and solo drivers, RoadWarrior’s Flex is a straightforward, lightweight solution that creates, optimizes, and assigns the most efficient delivery routes. 

While it doesn’t offer delivery management essentials like proof of delivery in its base plan, RoadWarrior does offer these solid route planning and tracking features:

1. Route optimization. You can optimize routes with up to 500 daily stops per driver. Upload 200 stops at a time and let the software find the fastest routes based on traffic, priority drop-offs, school zones, tolls, one-way roads, and more.
2. Search functionality. You and each of your drivers can conduct up to 500 daily searches within RoadWarrior to get information about your stops and delivery routes.
3. Customization based on user preferences. RoadWarror lets you select different ways to route your drivers, whether it’s based on point-to-point or round trip, and configure stops based on customer delivery windows. 

We especially like RoadWarrior’s driver progress tracker, which shows you when drivers are ahead of schedule and or falling behind. With this information, you can make decisions about when to have drivers to pass stops, merge multiple routes, or reassign drivers who are more efficient.

While Tookan does offer live driver tracking, it doesn’t give you this level of side-by-side comparative insight into your drivers’ real-time performance.

RoadWarrior has the upper hand over Tookan for its simplicity and affordability. While Tookan offers more features overall, RoadWarrior does basic route planning and optimization really well, all in a reasonably priced base plan.

It’s important to note that features like PoD are an add-on to the $14.99/user/month base plan and its integration capabilities are limited compared to other Tookan competitors.

RoadWarrior Reviews: What Real Users Have to Say

RoadWarrior Pricing

RoadWarrior Flex starts at $14.99/month/team member, which makes it one of the lowest-priced options on our list. However, it’s an added $10/month if you want to collect PoD signatures and photos. Other providers on this list offer more flexible PoD options, like digital notes and customized customer notifications, included in the base price.

7. Ufleet

Ufleet is an AI-powered route optimization software designed for retailers in the U.S., Germany, Switzerland, and Bulgaria, with features like:

1. Route optimization and simulations. Like many other competitors on this list (and unlike Tookan), Ufleet’s route optimization is a core feature included in its base plan. Its powerful AI algorithms can plan the best routes for thousands of stops based on distance to the client, delivery window, customer priority, weight, truck capacity, and other factors. You can even adjust your variables to “test out” and simulate different routes before you dispatch them to your drivers.
2. Sales order importing. Ufleet lets you easily connect your CRM, ERP, or eCommerce platform to automatically import sales orders and convert them into delivery tasks. Each task includes information like the customer’s address, delivery window, payment type, and other delivery details. It also offers a dev-friendly API to create custom integrations and import custom data points.
3. Detailed analytics dashboard. While Tookan offers basic route and fleet tracking summaries of the past 90 days, Ufleet offers in-depth historical delivery and driver performance analytics for metrics like delivery success rate, delays, capacity utilization, seasonality, and time to serve a customer. This is comparable to CFT’s delivery analytics features (though we also let you set and track cost per delivery).

We like that Ufleet allows you to fully customize its customer-facing portal to reflect your brand. Here, your customers can track delivery progress in real-time (down to the minute), call and text drivers for updates, and give feedback on delivery service. 

Tookan doesn’t offer this level of customer communication unless you invest in its $5,000+/year “all-inclusive delivery suite.”

Like many solutions on this list, Ufleet has a more straightforward pricing structure than Tookan. The pay-as-you-go pricing model means you can scale up and down based on your monthly delivery numbers.

If you’re making over 500 stops per month, though, you’re better off going with an option like CFT (our additional per-stop rate starts at just $0.04, compared to Ufleet’s $0.15).

Ufleet Reviews: What Real Users Have to Say About Ufleet

Ufleet Pricing

Ufleet’s Pay As You Go Plan is free for up to 200 deliveries per month and $0.15 per delivery after that. A custom-priced Enterprise plan is available for larger operations.