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Industry news

The latest insights, ideas, inspiration, and trends for modern delivery dispatchers.

Header image for article: More Businesses Are Choosing To Ship Directly to Consumers

More Businesses Are Choosing To Ship Directly to Consumers

A look at Google search data and a survey of over 500 business leaders reveals that DTC shipping is trending. Learn more about the biggest benefits and challenges of making the switch.

Mockups of possible TikTok Shop delivery vans and packaging

TikTok: The Next Player in eCommerce?

It’s easy to burn hours scrolling through TikTok, but could it be the future of online shopping? Find what sellers and consumers expect from TikTok Shop.

amazon-last-mile-delivery-timeline

A Timeline of Amazon Last-Mile Delivery

Amazon is renowned for its fast delivery service. This timeline looks at how the company has perfected Amazon last-mile delivery.

Last mile delivery Industry news

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ECommerce Trends and Statistics to Know in 2023

Prepare your eCommerce business for the future by learning about the latest eCommerce trends of 2023 and ways you can adapt.

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AI Imagines What Future Delivery Drivers Looks Like

Find out what AI thinks a delivery driver will look like if their poor work habits remain unchecked.

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Is Your City the Worst For Driving in America? Here’s What You Should Know

Think your delivery drivers’ routes are the worst in the nation? We ranked the worst cities in America for traffic congestion, stops, and fatalities.

Over Half of Americans Depend on Delivery

These days, you can get almost anything delivered to your door. Has the increased popularity of e-commerce changed America’s dependence on delivery?

Delivery food bag

How Much Do Americans Spend on Excessive Delivery Fees?

Analyzing the costs of food delivery that often go unnoticed

More than 1,000 Americans shared their experiences with alcohol delivery services

How alcohol delivery services are being used in America today, and how many Americans have found their new favorite drink, all from the comfort of their home.

A Guide to Cities with the Most Delivery Drivers Per Capita [US]

Circuit used data from the U.S. Bureau of Labor Statistics (BLS) to rank the metropolitan areas with the most delivery drivers. This was determined by using the estimated number of delivery driver jobs per 1,000 total jobs.

Courier Delivery Issues: Twitter Agrees Timely Delivery is the Key to Customer Success

The results of our Twitter research on how courier delivery issues impact the online shopping experience.

What Does the Future of Last Mile Delivery Look Like?

Delivery drivers search for ways to have packages transported fast. To improve the delivery process, we will explain the future of last mile delivery.

What Makes a Great Delivery Experience? Key Findings in Our Data

We surveyed 275 people who regularly receive packages through delivery services, and asked them what makes a high-quality delivery experience.

How Poor Delivery Experience Impacts Online Customer Behavior

Sentiment towards online retailers associated with poor delivery is likely to impact sales