Choosing the right last mile delivery software is a critical decision for businesses trying to optimize the most expensive and complex stage of the supply chain. For many last mile companies, eLogii is one platform that often comes up in discussions about route optimization, fleet tracking, and multi-depot management.

This article compiles eLogii reviews from trusted sources like Capterra, G2, and Trustpilot, summarizing what courier companies and retailers have to say about its strengths and limitations.

We’ll break down eLogii’s features, pricing, and common pain points, using real user feedback to highlight whether it’s the right choice for businesses managing high delivery volumes.

If you’re considering eLogii, this review will help you assess whether it meets your needs—or if its complexity, cost, or usability could be a drawback.

What is eLogii?

eLogii is a delivery management platform designed for businesses handling high delivery volumes. It provides AI-powered route optimization, live tracking, multi-depot management, and API integrations, making it suitable for larger logistics operations rather than small-scale delivery teams.

The platform is built for businesses that need customizable workflows and integration with existing systems like Enterprise Resource Planning (ERP) software, warehouse management systems, and e-commerce platforms. This makes it a strong option for last mile courier services, retailers, and enterprises managing thousands of deliveries per month.

Key Features at a Glance:

eLogii Reviews: What Users Like (Pros)

User reviews from Capterra, G2, and Trustpilot highlight several key advantages of eLogii:

✅ Route Optimization

Many businesses rely on eLogii’s AI-powered routing engine to improve efficiency and reduce operational costs. Users report significant time savings in route planning, which translates into higher delivery density and fewer failed stops.

For businesses managing large fleets, optimized routes mean lower fuel costs, faster deliveries, and fewer driver hours wasted on inefficient routes.

✅ Robust API Integrations

eLogii’s API allows companies to connect their existing tech stack (ERP, CRM, warehouse management systems) for a fully automated workflow.

This is especially useful for logistics teams managing high-volume deliveries across multiple depots, where automation reduces manual workload.

✅ Responsive Customer Support

Customer service is a recurring positive theme in eLogii reviews, with many businesses noting that feature requests are actively considered by the company.

✅ Customer Tracking Links

Many businesses use eLogii’s real-time tracking feature to keep customers informed, reducing the number of calls to their support team.

Final Thoughts on eLogii’s Strengths

eLogii’s strengths lie in its powerful route optimization, seamless integrations, and responsive customer support. Businesses that need a customizable, API-first delivery platform will likely find it a good fit, particularly those operating at enterprise scale.

However, some businesses report challenges with its learning curve, driver app usability, and pricing transparency—which we’ll cover in the next section.

eLogii Reviews: Common Complaints (Cons)

User feedback from Capterra, G2, and Trustpilot highlights several recurring issues that impact daily operations.

🚫 Driver App Issues: Poor UX, Outdated Interface, Slow Updates

One of the most frequent complaints revolves around eLogii’s driver app, which many users find unintuitive and outdated. Drivers report difficulty in navigating the interface, while dispatch managers say the lack of updates has been a long-standing issue.

eLogii has acknowledged these concerns, but users report slow progress on improvements, leaving some businesses frustrated. The biggest challenge here is that finding and keeping skilled drivers is one of the toughest pain points for modern courier companies, and unreliable, or unintuitive driver apps can increase turnover dramatically.

🚫 No Public Pricing: Sales Call Required for Quotes

Unlike many competitors, eLogii does not list its pricing publicly, requiring businesses to engage with their sales team to obtain a quote. This lack of transparency can be a major barrier for small and mid-sized courier companies that need to compare costs upfront.

🚫 Analytics Only Update Once per Day

Real-time analytics are critical for dispatch managers, yet eLogii’s system only updates analytics once per day, making it difficult to make on-the-spot operational decisions.

For businesses that rely on real-time data to track delivery success rates and driver efficiency, this can be a major limitation. Modern courier companies are utilizing analytics to find bottlenecks in operational efficiency to gain a competitive edge over other couriers vying for the same contracts—data latency can result in missed opportunities.

🚫 Live Tracking Glitches in Low-Coverage Areas

eLogii’s real-time tracking feature is one of its core selling points, but users report glitches and inaccurate location updates, especially in areas with weak network coverage.

🚫 High Cost for Core Features

eLogii’s entry-level plans lack key features like live ETAs and real-time analytics, which are locked behind higher-tier subscriptions.

For smaller courier operations, the costs can quickly add up, making it harder to justify compared to more transparent pricing models. Circuit for Teams pricing is as clear as day, and our mid-large sized courier company clients appreciate the total transparency offered in each plan.

eLogii vs. Circuit for Teams: Which is Better for Last Mile Couriers?

​When evaluating eLogii and Circuit for Teams for last mile courier operations, it's essential to compare their features, usability, and suitability for businesses of varying sizes.

Why Circuit for Teams Is a Better Fit for Last Mile Couriers

In summary, while eLogii offers features suitable for large-scale logistics operations, Circuit for Teams provides a more tailored solution for last mile courier companies. Its focus on user-friendly design, real-time data, transparent per-stop pricing, and features like the customer client portal and barcode scanning make it a superior choice for courier services seeking efficiency and scalability.

Final Verdict: Should You Choose eLogii?

eLogii is a powerful logistics management platform, but it’s best suited for large enterprise teams handling 2,500+ deliveries per month with a dedicated IT staff to manage API integrations and complex workflows. It’s also probably best suited to large tier one courier companies like FedEx with bottomless pockets.

For last mile operations that prioritize customization over simplicity, eLogii’s advanced routing engine and multi-depot management can provide value. However, its steep learning curve, outdated driver app, once-a-day analytics updates, and lack of pricing transparency make it a challenging choice for mid-sized courier companies that need an intuitive, easy-to-use solution that’s created for control.

For couriers needing a user-friendly platform with live analytics, transparent per-stop pricing, and an intuitive driver experience, Circuit for Teams is the better fit. It’s designed for couriers managing 5,000+ stops per month, offering real-time tracking, proof of delivery, dynamic customer notifications, barcode scanning, a client portal for retail customers, and flexible control over delivery workflows.

If you’re evaluating last mile software, compare them for yourself—sign up for a 7-day free trial of Circuit for Teams and see how other courier businesses are cutting costs by 25% while revolutionizing their last mile delivery operation.