eLogii Reviews (2025): Features, Pricing & Best Alternative
Choosing the right last mile delivery software is a critical decision for businesses trying to optimize the most expensive and complex stage of the supply chain. For many last mile companies, eLogii is one platform that often comes up in discussions about route optimization, fleet tracking, and multi-depot management.
This article compiles eLogii reviews from trusted sources like Capterra, G2, and Trustpilot, summarizing what courier companies and retailers have to say about its strengths and limitations.
We’ll break down eLogii’s features, pricing, and common pain points, using real user feedback to highlight whether it’s the right choice for businesses managing high delivery volumes.
If you’re considering eLogii, this review will help you assess whether it meets your needs—or if its complexity, cost, or usability could be a drawback.
What is eLogii?
eLogii is a delivery management platform designed for businesses handling high delivery volumes. It provides AI-powered route optimization, live tracking, multi-depot management, and API integrations, making it suitable for larger logistics operations rather than small-scale delivery teams.
The platform is built for businesses that need customizable workflows and integration with existing systems like Enterprise Resource Planning (ERP) software, warehouse management systems, and e-commerce platforms. This makes it a strong option for last mile courier services, retailers, and enterprises managing thousands of deliveries per month.
Key Features at a Glance:
- Route Optimization – Uses AI to create efficient delivery routes based on traffic, vehicle capacity, and time constraints.
- Live Tracking & Geofencing – Provides real-time visibility of driver locations, with alerts for deviations.
- Multi-Depot Management – Allows businesses to assign stops to the most efficient depot for better load balancing.
- Proof of Delivery (POD) – Supports barcode scanning, photo capture, and electronic signatures.
- API & Integrations – Connects with ERPs, CRMs, and other logistics software to streamline operations.
eLogii Reviews: What Users Like (Pros)
User reviews from Capterra, G2, and Trustpilot highlight several key advantages of eLogii:
✅ Route Optimization
Many businesses rely on eLogii’s AI-powered routing engine to improve efficiency and reduce operational costs. Users report significant time savings in route planning, which translates into higher delivery density and fewer failed stops.
- “At a high-level review, we found eLogii increased load density by 10%. Anytime there has been an issue, support is always ready and providing timely resolution.”
- Source: Capterra
- “We reduced our planning time by 35% using eLogii, which has been a game-changer for our daily logistics.”
- Source: Capterra
For businesses managing large fleets, optimized routes mean lower fuel costs, faster deliveries, and fewer driver hours wasted on inefficient routes.
✅ Robust API Integrations
eLogii’s API allows companies to connect their existing tech stack (ERP, CRM, warehouse management systems) for a fully automated workflow.
- “The product has a customizable API interface allowing us to integrate with our ERP seamlessly. It does a great job of optimizing loads and routes.”
- Source: G2
This is especially useful for logistics teams managing high-volume deliveries across multiple depots, where automation reduces manual workload.
✅ Responsive Customer Support
Customer service is a recurring positive theme in eLogii reviews, with many businesses noting that feature requests are actively considered by the company.
- “Their team has been very responsive and even added additional features for us, which is rare in this industry.”
- Source: Capterra
- “Support is excellent. If there's a functionality issue or we need custom work, they are willing to collaborate.”
- Source: Trustpilot
✅ Customer Tracking Links
Many businesses use eLogii’s real-time tracking feature to keep customers informed, reducing the number of calls to their support team.
- “Customers love being able to track their deliveries live, and it has significantly reduced the number of 'where is my order' calls we receive.”
- Source: Capterra
Final Thoughts on eLogii’s Strengths
eLogii’s strengths lie in its powerful route optimization, seamless integrations, and responsive customer support. Businesses that need a customizable, API-first delivery platform will likely find it a good fit, particularly those operating at enterprise scale.
However, some businesses report challenges with its learning curve, driver app usability, and pricing transparency—which we’ll cover in the next section.
eLogii Reviews: Common Complaints (Cons)
User feedback from Capterra, G2, and Trustpilot highlights several recurring issues that impact daily operations.
🚫 Driver App Issues: Poor UX, Outdated Interface, Slow Updates
One of the most frequent complaints revolves around eLogii’s driver app, which many users find unintuitive and outdated. Drivers report difficulty in navigating the interface, while dispatch managers say the lack of updates has been a long-standing issue.
- “The mobile Drivers App could use an improved and more intuitive UI. Customer support has promised updates, but as of yet, nothing has changed.”
- Source: Capterra
- “We’ve had issues where drivers struggle with the app’s usability, leading to delays and unnecessary calls for clarification.”
- Source: G2
eLogii has acknowledged these concerns, but users report slow progress on improvements, leaving some businesses frustrated. The biggest challenge here is that finding and keeping skilled drivers is one of the toughest pain points for modern courier companies, and unreliable, or unintuitive driver apps can increase turnover dramatically.
🚫 No Public Pricing: Sales Call Required for Quotes
Unlike many competitors, eLogii does not list its pricing publicly, requiring businesses to engage with their sales team to obtain a quote. This lack of transparency can be a major barrier for small and mid-sized courier companies that need to compare costs upfront.
- “I just wanted to see the pricing, but instead, I had to go through a long sales process to get an answer.”
- Source: Capterra
- “They seem to focus on enterprise customers. The pricing structure isn’t clear unless you engage with them directly.”
- Source: Trustpilot
🚫 Analytics Only Update Once per Day
Real-time analytics are critical for dispatch managers, yet eLogii’s system only updates analytics once per day, making it difficult to make on-the-spot operational decisions.
- “The reporting is good, but waiting until the next day for updates limits how quickly we can act on performance data.”
- Source: Capterra
For businesses that rely on real-time data to track delivery success rates and driver efficiency, this can be a major limitation. Modern courier companies are utilizing analytics to find bottlenecks in operational efficiency to gain a competitive edge over other couriers vying for the same contracts—data latency can result in missed opportunities.
🚫 Live Tracking Glitches in Low-Coverage Areas
eLogii’s real-time tracking feature is one of its core selling points, but users report glitches and inaccurate location updates, especially in areas with weak network coverage.
- “Tracking works fine in cities, but we’ve had issues with drivers appearing offline when they’re actually on their route.”
- Source: G2
🚫 High Cost for Core Features
eLogii’s entry-level plans lack key features like live ETAs and real-time analytics, which are locked behind higher-tier subscriptions.
- “You need to pay extra for basic features like live traffic routing. The pricing scales up fast.”
- Source: GetApp
- “At $575 per month, it’s more expensive than other options that offer similar functionality.”
- Source: Capterra
For smaller courier operations, the costs can quickly add up, making it harder to justify compared to more transparent pricing models. Circuit for Teams pricing is as clear as day, and our mid-large sized courier company clients appreciate the total transparency offered in each plan.
eLogii vs. Circuit for Teams: Which is Better for Last Mile Couriers?
When evaluating eLogii and Circuit for Teams for last mile courier operations, it's essential to compare their features, usability, and suitability for businesses of varying sizes.
Why Circuit for Teams Is a Better Fit for Last Mile Couriers
- Designed for Couriers: Circuit for Teams is tailored specifically for courier operations, offering a synced dispatcher dashboard and driver app that doesn't require an IT team to manage. This focus ensures that the platform meets the unique needs of courier services without unnecessary complexity.
- Real-Time Analytics & Tracking: Unlike eLogii, which updates analytics once per day, Circuit for Teams provides live analytics dashboards, enabling real-time decision-making and more responsive operations.
- Transparent Pricing: Circuit for Teams offers a clear per-stop pricing model, eliminating the need for sales calls and providing flexibility for courier companies of different sizes. This transparency allows businesses to scale efficiently without hidden costs.
- Driver-First Approach: The highly rated, user-friendly mobile app ensures drivers can navigate routes effectively, reducing training time and minimizing errors. This focus on driver experience leads to more efficient deliveries and higher job satisfaction.
- Customer Client Portal: Circuit for Teams includes a client portal that allows customers to upload stops directly into the system, reducing back-and-forth communications and streamlining the route optimization process.
- Barcode Scanning: The platform supports barcode scanning, enabling drivers to create their own routes and ensuring total package visibility throughout the delivery process.
- Ease of Use: Known for its market-leading ease of use, Circuit for Teams offers an intuitive interface that simplifies route planning and management, making it accessible to teams without extensive training.
In summary, while eLogii offers features suitable for large-scale logistics operations, Circuit for Teams provides a more tailored solution for last mile courier companies. Its focus on user-friendly design, real-time data, transparent per-stop pricing, and features like the customer client portal and barcode scanning make it a superior choice for courier services seeking efficiency and scalability.
Final Verdict: Should You Choose eLogii?
eLogii is a powerful logistics management platform, but it’s best suited for large enterprise teams handling 2,500+ deliveries per month with a dedicated IT staff to manage API integrations and complex workflows. It’s also probably best suited to large tier one courier companies like FedEx with bottomless pockets.
For last mile operations that prioritize customization over simplicity, eLogii’s advanced routing engine and multi-depot management can provide value. However, its steep learning curve, outdated driver app, once-a-day analytics updates, and lack of pricing transparency make it a challenging choice for mid-sized courier companies that need an intuitive, easy-to-use solution that’s created for control.
For couriers needing a user-friendly platform with live analytics, transparent per-stop pricing, and an intuitive driver experience, Circuit for Teams is the better fit. It’s designed for couriers managing 5,000+ stops per month, offering real-time tracking, proof of delivery, dynamic customer notifications, barcode scanning, a client portal for retail customers, and flexible control over delivery workflows.
If you’re evaluating last mile software, compare them for yourself—sign up for a 7-day free trial of Circuit for Teams and see how other courier businesses are cutting costs by 25% while revolutionizing their last mile delivery operation.
