LogiNext Reviews: Is It Any Good? Expert Analysis

What is LogiNext? LogiNext’s Core Features

Any good delivery management software will help you deliver packages on time—the first time. A great delivery management software will do that and more.

LogiNext falls into the ‘great’ category. It has core route planning and optimization features like:

• Real-Time Tracking—Lets companies monitor delivery fleets, workers, and shipments live, so they know where everything is.
• Route Optimization—Automatically picks the best routes, saving you time, fuel, and money.
• Automated Dispatching—Assigns tasks and deliveries to drivers based on their availability and location.
• Predictive Analytics—Uses data to predict delivery times and improve future operations.
• Electronic Proof of Delivery (ePOD)—Collects digital signatures, photos, or barcodes as proof that the delivery was made.

Customer Notifications—Sends automatic updates to customers about the status of their deliveries.

But also supports a range of delivery types, with nuanced features for long-haul freight movement (e.g. driver behavior analysis), on-demand deliveries (e.g. territory-based scheduling & order sequencing), and returns management (e.g. pick-up optimization).

There’s even a temperature control feature for dispatchers who oversee long-haul food delivery.

For small to medium-sized couriers, these features—like temperature control—are overkill. But for large couriers and retailers who need to keep delivered items fresh across long distances, LogiNext’s feature set is likely what they’ve been looking for.

Many online user reviews highlight how effective LogiNext has been at improving logistics and operational efficiency, as well as how comprehensive the platform is:

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But there are regular complaints about the usability of the platform. One user stated, “Not user-friendly, can improve a lot making it more user-friendly.”

This is mirrored in several reviews that note desires for UI improvements:

No matter how many features and use cases a platform serves, if it’s difficult to use then it eats into any productivity gains it may have offered your dispatchers.

Let’s do a quick head-to-head to understand Loginext’s features and user reviews:

The biggest difference between the two? Customer support and ease of use scores, both of which are collected from real user reviews via Capterra.

Here’s what our users say about Circuit in Capterra and GetApp reviews :

• “It's a great inexpensive app which is easy to use, constantly being improved and is very well supported by their customer service team.”
• “This product has an excellent User Interface that is both friendly and intuitive”
• “The most impactful thing about Circuit is really the efficiency it has brought to our company overall. From communication between dispatchers and customers to the effectiveness of the drivers, to the massively reduced training time of new employees, Circuit has made unbelievable changes to our overall performance.”

Beyond that, CFT has many of the same advanced features that LogiNext does but is more focused on courier needs and less on retailers—reducing the complexity of the platform.

Learn more about Circuit for Teams here and jump into a free 7-day trial to take it for a test drive.

LogiNext Reviews - We Analyze What Users Think

Let’s dive a little deeper into real LogiNext user feedback from across the internet.

The Most Important Feature: Is LogiNext Good for Route Optimization?

We hinted earlier that features like advanced analytics, multi-depot management, proof of delivery, and customer notifications are what make good delivery management software great.

But let’s be clear: route planning & optimization is the heart of any delivery management tool. If it doesn’t make your drivers’ routes faster, shorter, and more fuel-efficient, it’s not doing its job.

And when it comes to route optimization, LogiNext delivers. That’s what user reviews tell us:

The sentiment is reinforced on G2 where one reviewer responded to the question “What do you like best about LogiNext last mile?” with:

“Route optimization, tracking and visibility, automatic order allocation, and much more – it’s like a complete package.” — Source

Another said “The delivery route optimization, capacity planning and live tracking capabilities have been impressive.” — Source

Why is LogiNext so satisfactory when it comes to route optimization? Because it organizes routes based on:

• driver’s work hours
• geographic preferences
• vehicle’s capacity constraints
• local traffic

There’s even a heat map that shows where multiple deliveries are concentrated, visually signaling to dispatchers that more drivers are needed at certain locations.

With a feature like that, you can decide who on your roster should be assigned routes and who is too far away to complete it.

LogiNext will also optimize for package pick-up and delivery in a stop order that makes your team more productive on the road. If you get a request for pick-up while routes are live, you can allocate the request quickly to the right driver with auto-assignment.

LogiNext Reviews - Pros

Route optimization aside, here are two things LogiNext consistently does well:

First, it’s extremely versatile and can adapt to the needs of couriers, retailers, and various other industries.

Whether you’re managing temperature-controlled food deliveries, pick-up services, or long-haul freight, LogiNext has you covered:

As one Capterra review put it, LogiNext is an:

“Excellent tool, very wide and has lots of functionalities. It is far away from the previous tool that we have been using, we´re still exploring all the modules.” —Source

Then there’s this review which raves about how LogiNext is ‘highly configurable’:

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This is taken even further with industry-specific settings that allow businesses to choose configurations tailored to their unique logistics requirements.

All you have to do is select your operation type and your industry to get a customizable platform.

Another G2 review shared that with LogiNext they can configure almost everything to their use case:

Source

Second, LogiNext delights their customers with solid customer support.And it’s a good thing too considering users find the tool difficult to learn. One LogiNext user wrote that “​​You need to take help from their support team to understand the product.”

When help is needed, it’s prompt, efficient and the team is ready to help:

Source
In an industry where downtime can lead to missed deliveries or service disruptions, great customer service is a must.

LogiNext Reviews - Cons

While LogiNext has its strengths, there are a few areas users have expressed frustration.

First, it’s difficult to use—especially at first.

One of the most common complaints about LogiNext is that it has a steep learning curve.

The platform’s array of features, while beneficial in the long run, can make it challenging to get started without assistance:

“You need to take help from their support team to understand the product. Also, the product is so vast that it takes a lot of time to learn everything it has to offer.” —Source

This complexity often translates into usability issues. Multiple users have pointed out that the interface is not user-friendly and could benefit from improvements.

One reviewer commented that the “UI could use a facelift” while another said that the tool is not user-friendly.—Source & Source

These usability issues can slow down adoption and daily operations. The initial learning curve may be too much of a barrier for teams without dedicated time to onboard.

Second, the LogiNext platform frequently lags and freezes.

Extensive functionality? Check! But some note that this causes challenges in performance.

A LogiNext user reported that the application lags when operating it and that it freezes up from time to time.

It’s only a minor inconvenience though as users are able to just turn it off and on again.

That can become a problem though if the lag comes at a time when you need to respond quickly to a driver's concern about their route or if a customer angrily gets in touch about the location of their order.

Do All Users Like LogiNext? What Drivers Really Think

LogiNext is praised for its versatility and advanced features, but feedback on the driver experience is almost non-existent online.

Companies that use LogiNext are often so large that those who bring the software into the company aren’t the ones directly involved with driver management. So no online reviews don’t focus on driver experience.

There was, however, one review where the accessibility of the LogiNext app to drivers was one of the factors they liked most about the software:

— Capterra

The LogiNext app does more than send routes to drivers, it actually lets them accept or decline delivery tasks. This gives them control over their schedule and the routes they take—something drivers typically appreciate, especially with on-demand deliveries.

LogiNext Pricing

LogiNext has two pay structures you can choose from. They are:

• Pay per Order—$.15 per order (if you make 500 stops every day that’s $75 per day you deliver)
• Pay per Driver—$60 per driver (if you have 5 drivers making those 500 stops every day, that’s $300 per month)

This choice gives you flexibility most tools don’t offer and lets you choose the payment model that makes the most sense for your operation. There are also add-ons to the platform but it is not specified what features are considered an ‘add-on’ and it’s unclear what those add-ons cost.

Keep in mind, this only applies to LogiNext’s ‘Growth’ plan. Enterprise users will get a unique price to reflect their unique needs.

👋 Meet Circuit | A User-Friendly Delivery Management Software With a Focused Feature Set

Circuit for Teams (or CFT for short)’s delivery management software drives 20% cost reductions for couriers because:

• Live notifications and real-time updates mean customers are kept informed and don’t call customer support looking for updates. They’re also more likely to be home to receive packages on first-attempt deliveries
• Fully flexible route planning means dispatchers can even add in new stops and re-route drivers while a route is in progress
• Powerful route optimization tech means drivers are given the ​​fastest, most fuel-efficient routes
• An easy-to-use app drivers love means accurate proof of delivery, delivery notes and live updates that reduce disputes

CFT stands out from the performance and capabilities of LogiNext in three ways:

Built for Couriers, Without Added Complexity

Most couriers don’t need long-haul logistics, warehouse inventory features, or field service management. In fact, we can’t think of any who specialize in sending out repairmen and women.

At CFT we built features laser-focused on what couriers need. They include:

• Route Planning and Optimization—Routes are created at the click of a button and dispatchers can adjust routes based on changes in data.
• Real-time Driver Tracking—See exactly where your drivers are at any moment to keep them on track and to make adjustments where necessary.

• Flexible proof of delivery—Capture signatures or photos at each stop, protecting against disputes and proving deliveries were completed.
• Customer Notifications—Keep customers in the loop with real-time updates on delivery status, reducing missed deliveries and improving satisfaction.
• Advanced Analytics Dashboard—Gain deep insights into driver performance, route efficiency, and delivery success to optimize operations a little more every day.

• Two-way API—Eliminate time-consuming manual data entry and integrate CFT into your existing systems.
• Multi-depot Management—Easily assign routes and drivers across multiple depots and locations from one app.

By having all the features you need and none of the ones you don’t, we guarantee software that offers a “premium service” and where it feels like we’ve ‘thought of everything’.

Don’t take our word for it, take our users’:

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And as courier needs change so does our product. We pride ourselves on continuously responding to customer requests with new features and capabilities:

Source: GetApp

Want to learn more? Visit this page to browse through the nuances of our new features and product updates.

User-Friendly from Day One

Unlike LogiNext’s steep learning curve, Circuit for Teams offers a clean, intuitive interface that both dispatchers and drivers can navigate with ease.

From day one, your team will be able to set up routes, track drivers, and manage deliveries. And you won’t have to bother with extensive training or onboarding.

For decision-makers like this US-based CEO, Circuit’s ease of use was a key factor in choosing it:

“We evaluated several different titles and none of them were as easy to use”

A sentiment echoed by Connor, who said, “By far, Circuit is the most user-friendly app on the market.”

Drivers also benefit from the simplicity of the app, as Nina shared: “When you are out on the road its operation is seamless. Works great with Google Maps. Reliable and easy to use for the most part. Has saved me so much time this past year.”

—Sources: Capterra

With Circuit for Teams, your dispatchers and drivers can focus on delivering—not wrestling with a complicated system.

Real-Time Flexibility Without the Lag

Lags in your software could be the difference between an on-time delivery and one that will have to be attempted again tomorrow. So it’s a good thing Circuit for Teams is reliable enough for you to make real-time route adjustments without untimely glitches.

As Carlos, an operational manager based in Chile, shared in his Capterra review:

“In all the time I have been using it, it has never failed me.”

Dispatchers can adjust routes, add last-minute stops, reassign deliveries, soothe customer complaints with proof of delivery, and update driver notes in just a few clicks.

What’s more, you can set delivery zones that automatically assign drivers to routes they’re most efficient at completing.

Want to see the platform in action? Sign up for a free 7-day trial.