19 April 202317 minute read

The Ultimate Guide to Pandora Tracking: Find Your Order with Ease

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Have you ever ordered anything from Pandora online?

If you have, you know that Pandora tracking is crucial to successful delivery. It's a feature that allows you to monitor your order and know exactly when it will arrive.

One of the best things is its easy use. Whether you're a tech expert or a complete novice, you can easily find and use the tracking feature to get updates on your package.

And let's be real; there's nothing quite like the satisfaction of seeing your package move closer and closer to your doorstep!

But Pandora tracking isn't just a nice-to-have feature – it's an essential part of the online ordering experience. Without it, you may be hesitant to place an order, worried about whether or not it will arrive on time and in good condition.

So you can rest easy knowing you can track your package at every step. This post will cover everything you must know about tracking your Pandora order online.

Track any package in the world, in seconds, with Circuit Package Tracker. Click here to start tracking.

What Is Pandora tracking?

If you're a Pandora fan and have an online order on the way, take advantage of the Pandora tracking feature — it's a simple and convenient way to stay informed about your order's progress.

Once you get a tracking number from Pandora, you can enter it into the system to find out where your package is.

While you can’t track your package's exact location, if it's in transit or between facilities, you can find its most recent stop and where it's headed.

The best part?

Pandora tracking is entirely free of charge! You don't have to pay extra to keep tabs on your order's delivery status. Plus, the system is easy to use and accessible to anyone with a phone, tablet, or computer.

Knowing where your package is and when it's expected to arrive can be helpful in planning when to be home or when to pick up your package from a local Pandora store.

Pandora tracking numbers

If you're trying to track Pandora, you'll need to know your Pandora tracking number. They’re 13 digits long and a combination of letters and numbers like this: PNDES00012345.

If you’re still waiting for your tracking number, don't worry! Pandora should send it to you in an email notification shortly after you place your order. If you can't find the email, check your spam or junk folder just in case it gets filtered.

If you still can't find the email, you can always go to your account on the Pandora website and enter your email to resend the tracking information. This should send a new email with all the necessary information to your inbox.

If you tried both options and still need your tracking information, your best bet is to contact Pandora customer service and ask them to resend your tracking number.

Of course, it's always easier to get things right the first time around. Before completing your order, double-check that you've entered your email correctly, without any typos or spelling errors — saving you time and hassle in the long run.

How to track Pandora

So, you've placed an order with Pandora and are eagerly waiting for it to arrive. The next step is knowing how to track Pandora and when it will arrive at your doorstep.

Here's how to do that:

  1. After completing your order, check your email for the order confirmation and tracking information. Wait to close the confirmation page until you have the email with tracking details in your inbox.
  2. Once you've confirmed that you have the tracking information email, you can close the confirmation page. In the email, you'll find a Pandora tracking number that you'll need to use to track your order.
  3. Head over to the Pandora website, and log in to your account in the top-right corner. There, you'll find "Check Order Status.”
  4. Add your tracking number and email address, and hit “check status.”

It's important to note that there will be information on your order once Pandora send it from their warehouse. Until then, your order will be listed as "pending."

Once Pandora has sent your order, you can track it as it travels from warehouse to warehouse. You can find the origin, endpoint, and estimated arrival time when it's in transit.

Other Pandora tracking tools

Tracking your Pandora order is important, but it's not the only package you may be waiting for.

Fortunately, there are third-party companies that offer free Pandora tracking tools that support Pandora tracking numbers, along with other carriers.

The benefit of using these tools is that you can track all your packages in one place, which is incredibly convenient — no more going to multiple websites to track each package separately.

These tools allow you to enter your Pandora tracking number alongside any others you may have. Once you've entered all your tracking numbers, you'll find the status of each package and when they're expected to arrive.

So, if you're waiting for multiple packages, consider using one of these free tracking tools to keep track of them all in one place. Here’s a rundown of our top picks.

Aftership — best for tracking Pandora in the US

Aftership supports over 1000 different package carriers and is a great option for tracking Pandora in the US.

Tracking Pandora with AfterShip, a shipment tracking platform. The image displays a user-friendly interface with clear instructions to input your tracking number and email to access real-time tracking updates.

One of the great features of Aftership is that you can enter up to 50 tracking numbers and monitor them all together. So, if you have multiple orders from different carriers, you can track them all in one place without having to worry about tracking them separately.

Aftership also offers email notifications, which can be a helpful way to stay on top of your Pandora order status. You can set up notifications to let you know when your package is in transit, out for delivery, delivered, or delayed.

Overall, Aftership is a convenient and user-friendly tracking service that can make tracking your Pandora order and other packages much more manageable. 

EasyTrackings — best for tracking Pandora globally

EasyTrackings is another great option to consider. This service supports Pandora tracking in the United States, New Zealand, Australia, the United Kingdom, and Canada.

Tracking Pandora with EasyTrackings shipment tracking platform. The interface is designed to be user-friendly, with a simple layout and instructions to input your tracking number and email address.

All you need is your Pandora tracking number, and you can track your package in a similar way to the Pandora website. This means you can find the status of your package, where it is in the shipping process, and when it's expected to arrive.

Using a service like EasyTrackings can be especially useful if you're waiting for packages from multiple carriers, as it allows you to track them all in one place. Plus, it's easy to use and accessible from anywhere with an internet connection.

Pandora return tracking

If you need to return a Pandora order in the US, the process is simple but requires following a few steps. Pandora allows free returns within 30 days for any damaged, defective, or unused items.

Pandora allows free returns within 30 days for any damaged, defective, or unused items.

To return an item, you must first secure it in a package with its return label, which should be included in your original order.

Note: You'll need to pay for any shipping charges yourself if you're returning damaged or defective items by post, rather than at a physical retail store.

Once you have your package ready to go, you can drop it off at your nearest postage location.

You'll receive a tracking number when you drop off your item, which you can use to track your return in the same way as tracking a Pandora delivery.

Simply enter your tracking number and email in the My Orders section of your Pandora account on their website to find all the tracking information, including the delivery status, location, and whether it's in transit.

After Pandora receives your return, it takes three days to process your refund in the original payment form. It may take an additional three to five business days for the refund to appear in your account.

Track any package in the world, in seconds, with Circuit Package Tracker. Click here to start tracking.

Pandora order status explained

When you're tracking your Pandora order, you'll come across a lot of information, but the most important thing to pay attention to is your order status. Your order status gives you all the information you need about your order's progress.

Here’s a quick rundown of what each status means.

  • In transit: Your order is on its way to you and is moving through the delivery process.
  • Pending: The carrier or facility has your order and processing the package.
  • Out for delivery: Your order is out for delivery and should arrive at your doorstep soon.
  • Failed attempt: The delivery driver attempted to deliver your order but was unsuccessful.
  • Available for pickup: Your package is available for pickup at a nearby post office or delivery location.

Knowing what each status means can help you understand where your package is in the delivery process and when you can expect it to arrive.

In transit

If you find an "in transit" status with Pandora tracking, it means that your package is on the move and is currently between warehouses. It's important to note that this status does not necessarily mean that your package is on its way to your house just yet.

Packages often need to go through multiple warehouses before they are sent out for delivery, so you may find the "in transit" status several times if you check your order status often.

You may find the "in transit" status several times if you check your order status often.

This is a normal part of the shipping process, so there's no need to worry if you find this status more than once. Just keep checking your order status periodically, and you'll be able to see when your package is on its way to your house.

Pending

When you first make your Pandora order, you'll see a "pending" status before it starts its journey. Unlike some other companies, Pandora only offers tracking once they ship your package.

The "pending" status simply means that your order is being confirmed and has not yet left the original warehouse. It's just a normal part of the process and nothing to worry about.

So, if you see a "pending" status when you check your Pandora order status, don't panic! It just means that your order is being processed and prepared for shipment.

Out for delivery

If you find an "out for delivery" status when tracking your Pandora order, that's great news! It means that your order has left the warehouse and is on its way to your house or apartment.

One important thing to note is that expensive orders, like those from Pandora, often need a signature on delivery. So, make sure you plan to be home to receive your package. You don't want to miss the delivery and have to go through the hassle of scheduling redelivery.

When you find the "out for delivery" status, you should also find an estimated delivery time. 

When you find the "out for delivery" status, you should also find an estimated delivery time. This can help you plan your day and make sure you're home when your package arrives.

Overall, the "out for delivery" status is what you want to see when tracking your Pandora order. It means that your package is on its way, and you'll soon be enjoying your new jewelry.

Failed attempt

If you find a "failed attempt" status with Pandora tracking, it means that the delivery driver attempted to deliver your package, but no one was available to collect it.

As we mentioned, expensive packages, like those from Pandora, often need a signature on delivery, and they cannot be left at the doorstep. So, if you're not home when the delivery driver arrives, they won't deliver your package.

Pandora will typically attempt to deliver your package to your location several times before taking it to a nearby post office or delivery location for you to pick up. You'll get a notification letting you know when and where you can pick up your package.

Most locations will hold your package for 30 days before sending it back to the warehouse.

So, if you see a "failed attempt" status, don't worry! You'll still be able to receive your package, but you may need to pick it up in person.

Available for pickup

If you find an "available for pickup" status when tracking your Pandora order, it means that the delivery driver attempted to deliver your package, but no one was available to collect it. So, your package was taken to a nearby post office or delivery location for you to pick up in person.

When you go to pick up your package, be sure to bring your ID and email confirmation of your package.

When you go to pick up your package, be sure to bring your ID and email confirmation of your package. Most locations will hold your package for 30 days before sending it back to the warehouse, so make sure to pick it up as soon as possible.

When you go to pick up your package, be sure to bring your ID and email confirmation of your package. Most locations will hold your package for 30 days before sending it back to the warehouse, so make sure to pick it up as soon as possible.

While it may be inconvenient to have to go pick up your package, it's still a good thing that you can retrieve it rather than having it sent back to the warehouse or the sender.

Fixing Pandora tracking issues

While Pandora orders usually arrive on time and without issue, sometimes delays or lost packages can happen. However, the best way to deal with these issues is to try to avoid them in the first place.

Here are some tips for preventing tracking issues with your Pandora order:

  1. Double-check your shipping information: Make sure you enter your shipping information correctly when you place your order. Even a small typo can cause a delay or a lost package.
  2. Keep an eye on your tracking information: Check your Pandora order status frequently to make sure everything is on track. If you notice any delays or issues, contact Pandora customer support right away.
  3. Consider using a package tracking service: Third-party package tracking services, like the ones we mentioned earlier, can help you keep track of your Pandora order and other packages you may be waiting for.

If you do experience a delay or lost package with your Pandora order, don't panic! If you experience any of these problems, you can take steps to fix them.

Delayed packages

Delayed packages can be annoying, and they can arise for several reasons. Sadly, there are not many things you can do to avoid delays. Delays are caused by outside factors that rarely have to do with what the customer does.

If your package is traveling domestically, several things can cause delays.

Most delays affect the delivery driver, which slows the arrival of your package. For example, bad weather can cause significant delays in packages. Notably, snow storms and icy conditions will almost certainly cause delays in Pandora deliveries.

Driving as fast in winter storms as in sunny conditions is impossible. So, if you order a Christmas gift for someone, you should plan ahead of time for potential storms.

Lastly, the type of delay that is most challenging to plan around is traffic. It is challenging to plan around traffic other than ordering your package earlier. Traffic in big cities can usually be planned for because it happens every day and at similar times. 

However, traffic can also cause problems on highways when there are car accidents or construction.

Construction slows traffic by closing down lanes, but traffic is usually only slowed. Car accidents can often cause traffic on highways to slow to a complete stop. How long the delay lasts depends on the location and how fast emergency services can clear the roads.

Lost packages

Delayed packages can be frustrating, and unfortunately, there isn't always much you can do to avoid them. Delays can be caused by various factors, many of which are outside your control.

One common cause of delayed packages in another country is customs. If you're ordering a Pandora package from a store outside your country, it may need to go through customs for checks. Usually, customs will contact the sender if there is an issue.

Weather can also cause delays in package delivery, especially during snowstorms and other severe weather conditions. If you're ordering Pandora during the winter months, it's a good idea to plan ahead for potential weather-related delays.

Finally, traffic can be another major cause of delayed packages, particularly in big cities. While it's difficult to plan around traffic, you can try to order your package earlier to give yourself some extra time in case of unexpected delays.

If you experience a delayed Pandora package, don't worry! Contact Pandora customer support and explain the situation. They'll help you figure out what went wrong and how to resolve it.

Track any package in the world, in seconds, with Circuit Package Tracker. Click here to start tracking.

Package theft and scams

When tracking your Pandora package, there are a few potential problems to be aware of. One common issue to be aware of is package theft — this is especially true for valuable jewelry like Pandora.

Package theft

Unfortunately, porch pirates will walk around neighborhoods looking for packages on doorsteps to steal. To avoid this, try to plan to be at home when your package arrives so you can bring it inside and avoid theft risk.

The best thing you can do to avoid losing your package to theft is to plan to be at home when your package arrives. You can use Pandora tracking to know when your package should arrive. If you are at home, you can get your package, bring it inside, and avoid theft risk.

If you fall victim to package theft, contact Pandora customer support immediately to report the issue. They'll help you figure out what happened and how to resolve the situation.

Another common problem with Pandora is people falling victim to scams.

Pandora scams

We all love a good deal, but when it comes to Pandora charms and jewelry, it's important to be wary of deals that seem too good to be true. The old saying goes, "if something seems too good to be true, it probably is."

The most common scam is ordering a Pandora item from an impersonator, either on marketplaces like Amazon, or fake websites set up to appear as if they are real.

Here’s a handy YouTube video showing the difference between fake and real Pandora bracelets — and how you can spot them!

If you come across a website or seller offering Pandora items at a steep discount or claiming to have hard-to-find items in stock, it's important to be cautious. These sites may be fake or sell counterfeit products, and you could end up with a subpar item.

To avoid falling for a scam, always make sure you're buying Pandora items from the official website or authorized retailers.

Be wary of deals that seem too good to be true, and never give personal or payment information to a site that seems suspicious.

Finally, check your items have these properties of genuine pandora jewellry:

  • All genuine Pandora items have the ALE marking, which stands for the initials of the original founder's father, Algot Enevoldsen.
  • There is always a crown over the "O" in “Pandora”.
  • Genuine Pandoraitems have a hallmark, such as S925 for sterling silver charms or 585 for 14-carat gold items.
  • The items will be in the official Pandora catalog, although discontinued or old charms may no longer be available.
  • When shopping abroad, be cautious of stores that look like genuine Pandora concept stores but are actually selling counterfeit products.

By keeping these traits in mind, you can make sure that you're purchasing genuine Pandora items that meet the brand's quality standards.

International Pandora tracking

If you're looking to order a Pandora item and have it delivered outside of the United States, there are a few things you need to keep in mind.

First of all, you cannot checkout as you normally would when placing an order within the US. Instead, you'll need to order from the website specific to the country you want your package delivered.

This process is relatively straightforward, but it's essential to pay attention to the details.

This process is relatively straightforward, but it's essential to pay attention to the details.

Each country's Pandora website may have different options for shipping, so be sure to read through the available options carefully before placing your order.

Once you've placed your order, you can use the Pandora tracking tool specific to the country you ordered from to keep an eye on your package's progress.

Just like with domestic orders, you'll get a tracking number that you can use to track your package's journey from the warehouse to your doorstep.

If you have any issues with your international Pandora order, be sure to reach out to customer support for assistance. They can help answer any questions you may have and provide you with information on the status of your package.

Pandora tracking Canada

If you want to order a pandora package and have it delivered to Canada, you must visit the Canadian Pandora website.

Once you've completed your order, you can easily track your package using Pandora's tracking tool in your account area and the system is the same in all countries.

Pandora UK tracking

If you are ordering from the UK Pandora website, tracking your package is just as easy as tracking from the US website.

After you place your order, you will get a tracking number in your email. Simply enter this number and your email address in the “My Orders” section on the Pandora website, and you will track your package every step of the way.

Pandora tracking Ireland

 If you're planning to send a package to Ireland through Pandora, you'll be happy to know that there's an Ireland-specific website you can use to place your order.

Once you've completed your order, you can use the tracking system to keep tabs on your package as it makes its way to its final destination. With Pandora, you can trust that your package will be well taken care of, whether it's going to Ireland or anywhere else in the world.

Pandora tracking Australia

If you're sending a Pandora package to the land down under, there's an Australian Pandora website you can use to place your order.

Just as with the rest of this Pandora tracking guide, after you've completed your order, use your tracking number to keep an eye on your package as it makes its way to Australia.

Pandora tracking FAQs

Before we conclude, we would like to address any lingering questions you may have about Pandora tracking.

While we hope that our guide has given you a solid understanding of the process, we understand that you may still have a few questions. So, to wrap things up, here are answers to some of the most frequently asked about Pandora tracking.

Why is my Pandora order taking so long to arrive?

One common reason that your Pandora order is taking so long to arrive is that your package needs to go through customs.

This is the case whenever packages cross international borders, and it can add extra time to the delivery process. If you're ordering from overseas, it's a good idea to expect a longer wait time.

Other delays can be caused by various roadblocks that are out of the delivery driver's control. For example, car accidents, construction zones, and heavy traffic in large cities can all slow down the delivery process.

While delays can be frustrating, rest assured that your package is on its way. And if you're ever unsure about the status of your order, you can always use Pandora's tracking to stay updated.

Can I cancel my Pandora order after it has been sent 

No, you cannot cancel an order after it has been sent.

At Pandora, they have a policy for returns, exchanges, and refunds, but they do not allow cancellations once an order is made.

If for any reason, you are unhappy with your order, you can return it and receive a full refund, except for the delivery charges. To avoid any inconvenience, it's always a good idea to double-check your order before placing it to make sure it's exactly what you want.

Can I change the sending address for my Pandora order?

Once you've placed your Pandora order, you cannot edit the sending address.

It's important to make sure that you enter the correct delivery address when you're placing your order to avoid any issues or delays.

If you do need to change the delivery address for any reason, your best bet would be to contact Pandora's customer service team to find out if they can help.

How do I get a refund for a Pandora order?

Getting a refund for a Pandora order is relatively straightforward. If you receive a damaged, defective, or unused item, you can return it for free within 30 days of the order's arrival.

Here's how you can get your refund:

  • Secure the item in new packaging and attach the return label that came with your original package.
  • Drop off the package at a postage location and get a tracking number for it.
  • Wait for the package to arrive at Pandora's warehouse, which usually takes around three days.
  • Once Pandora receives the return, they will process your refund within three to five business days.
  • Your refund will be issued to the original account charged for the item, excluding the delivery charges.

Once received, your refund will be issued to the original account used to place the order. Keep in mind that it may take three to five business days for the refund to fully process and appear in your account.

That's it! Just make sure to return your item within the 30-day period, and you should have no trouble getting your refund.

How do I contact Pandora customer service about an order issue?

Need to get in touch with Pandora's customer service? Just head over to the Pandora website and look for the Contact Us section at the bottom of the page.

There, you can choose from nine categories and select the topic that best fits your issue. Once you've made your selection, you'll be connected with a member of the Pandora customer service team who can help you further.

Pandora tracking conclusion

We hope this guide has been helpful in explaining how Pandora tracking works and how to navigate some common issues that can arise.

Remember to

  • Keep an eye on your order status.
  • Plan ahead for potential delays.
  • Be cautious when shopping for Pandora items from unofficial sources.

If you have any further questions or concerns about your Pandora order, don't hesitate to reach out to their customer service team for assistance. Happy shopping!

Track any package in the world, in seconds, with Circuit Package Tracker. Click here to start tracking.

About the author

Angela BarnardContributor

Angela is a content strategist, blog writer, and editor based in Poole, UK. She loves helping businesses and brands develop their content stories and communicate messages in plain English. You can find her on LinkedIn.

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