14 Nov 2024
Choose how and when to send recipient notifications to boost delivery success rates
It’s now possible to send recipient notifications via a mix of SMS and email.
Send important pre-delivery notifications by SMS for a higher chance of recipient awareness, and follow up with less time-sensitive post-delivery notifications via email.
Reach recipients using the most effective communication method for each stage of the delivery process.
Recipients can now also be notified when their stop is next on the driver’s route, and sending this timely reminder can increase the chances of a successful delivery