Product updates

Provide restricted account access with read-only roles for specific users

Now you can safely and securely provide read-only access to your account, allowing specific roles the ability to view and search all account data without being able to make any changes.

Read-only roles have access to view all available account information as it happens but cannot make any edits or access account settings.

This restricted role can be useful for teams looking to safely outsource their customer support to a third party or share the real-time route tracking view with partners.

How to create a read-only role

• Go to Settings > Team members
• Click Add members
• On the Role dropdown menu select Read only
• Click Add member to finish