Product updates

More options for providing proof of delivery

Insufficient proof of delivery (or attempted delivery) can cause delivery drivers problems. Delivering alcohol, for example, requires a signature as proof that the recipient is over 18. Photographic evidence of delivery can be needed to prove that a package has been delivered to the customer's designated 'safe place.'

Proof of delivery options

Drivers can now select from the following options:

• Delivered to recipient 
• Delivered to third party
• Left in mailbox
• Left in safe place
• Other

Each of the above options allows you to:

• Get a signature
• Take multiple photos
• Enter the recipient’s name (where applicable)
• Write a note for the recipient
• Write a note for internal use

As soon as a driver adds proof of delivery, it is immediately available for dispatchers to view in the stop details tab.