Product updates

What’s new in Circuit for Teams

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09 Feb 2023
Improved delivery experience for customers

Improved delivery experience for customers

Dispatchers can now choose to add customer service contact details to the delivery information available to customers, providing a better delivery experience to customers who need help.

Delivery tracking information provided to customers now includes:

  • Dynamic estimated time of delivery
  • Delivery status
  • Proof of delivery information
  • The ability for the customer to add delivery instructions
  • Customer service contact email and/or telephone number
  • Sender name and address
  • Shareable tracking link


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Logistics map interface showing the New York afternoon delivery run with route lines and list of addresses