Product updates

New updates and improvements to Circuit for Teams

See all updates

9 Feb, 2023
Contact details for customers

Improved delivery experience for customers

Dispatchers can now choose to add customer service contact details to the delivery information available to customers, providing a better delivery experience to customers who need help.

Delivery tracking information provided to customers now includes:

  • Dynamic estimated time of delivery
  • Delivery status
  • Proof of delivery information
  • The ability for the customer to add delivery instructions
  • Customer service contact email and/or telephone number
  • Sender name and address
  • Shareable tracking link