Route4Me and Tookan are popular solutions for thriving couriers looking to streamline their operations.Route4Me’s extensive calibration lets you customize your routes and account for needs that range from mixed vehicle routing to curbside delivery.

That paired with standout customer support makes it ideal for customers who value customization and quick response times. However, its premium optimization features are locked behind a higher pricing tier, which can deter budget-conscious buyers.

Tookan takes a more modular approach, offering a marketplace of add-ons for capabilities like long-haul delivery support and advanced analytics. While this lets couriers build exactly what they need, costs stack up quickly with each addition, potentially eating into profit margins if there’s not enough ROI.

In this guide, we'll compare Route4Me and Tookan side-by-side, examining everything from core features to pricing structures, to help you choose the best tool for your operation's specific needs.

Route4Me vs. Tookan

Editor's take: Which is the Better App?

Let's cut to the chase: Route4Me is better suited to the service sector while Tookan rules the rapid delivery market. Here's why.

Route4Me is built for companies managing complex field operations where service time matters more than speed. Think technicians, installers, and service crews. Its strength lies in detailed route customization—you can set specific service times, mark avoidance zones, and track proof-of-service at every stop.

Yes, you'll pay more for advanced features, but for service-based operations needing to coordinate multiple crews with varying job durations, Route4Me delivers.

Tookan shines in the world of urgent deliveries. Its Uber-style platform, complete with customer-driver chat, makes it perfect for businesses where minutes count—food delivery, flower services, and grocery runs. The interface is clean, drivers love it, and dispatchers can keep tabs on everything easily.

While the add-on pricing might make your accountant sweat, the platform's speed and communication features make it worth considering.

How Do Users Rate Each App?

These scores have been taken from top software and technology reviews sites such as Capterra, G2, and SoftwareAdvice as well as Google Play and the Apple store. They are scored by the users of the app, which gives a truthful reflection of their performance from the view of real users.

Need more to help you decide? Check out these resources:

Route4Me vs. Tookan | Feature Shootout

Here we'll look at how Route4Me and Tookan compare head-to-head on the features that matter most

Feature #1: Route optimization

Route4Me:

Tookan:

Circuit for Teams (CFT):

Feature #2: Proof of delivery

Route4Me:

Tookan:

Circuit for Teams (CFT):

Proof of Delivery is consistently ranked as one of the most popular features among CFT users.

Take it from James Brian, an operations manager at a U.S. company with 500-1,000 employees, who shared proof of delivery as one of his pros on Capterra:

Positive review highlighting customer service and delivery features

Source: Capterra

Feature #3: Customer notifications

Route4Me:

Tookan:

Circuit for Teams (CFT):

Feature #4: Delivery Analytics

Route4Me

Tookan:

Circuit for Teams (CFT):

Feature #5: Live driver tracking

Route4Me:

Tookan:

Circuit for Teams (CFT):

Route4Me vs Tookan: Price Comparison

Route4Me: Route4Me's pricing begins at $40 per user per month with their Route Management plan, though it requires a minimum commitment of $200 monthly for five users. Their Route Optimization tier jumps to $60 per user monthly ($300 minimum for five users), while their most comprehensive Business Optimization plan runs $90 per user monthly ($450 minimum for five users). This tiered structure means smaller teams must still commit to a five-user minimum, which may not suit all operations.

Tookan: Tookan takes a task-based approach to pricing, starting at $99 per month for their Startup plan, which includes up to 1,000 tasks (additional tasks cost $0.13 each).

Their Growth plan at $249 monthly covers up to 3,000 tasks ($0.11 per extra task), while their Standard plan at $499 monthly allows up to 7,500 tasks ($0.09 per extra task).

For larger operations, Tookan offers custom Enterprise pricing. This structure makes Tookan more accessible for small teams but can become costly as task volume grows.

Circuit for Teams (CFT) uses a per-stop pricing model, making it an economical choice for courier services handling large volumes of deliveries.

Unlike both Route4Me and Tookan, CFT bakes route optimization into every plan it offers.

Route4Me vs Tookan: Customer Support

Route4Me: Reviews on Capterra consistently praise Route4Me's customer support, awarding it 4.4 stars in this category. Users particularly highlight the support team's quick response times, effectiveness in resolving issues, and deep product knowledge. Multiple reviewers emphasize how the support team's expertise helps them maximize the platform's features, though some mention wanting more direct phone support options beyond their standard channels.

Tookan: Tookan's customer support receives mixed feedback, reflected in their 4.1-star rating on Capterra. While some users report "good customer service" experiences, others express frustration with response times and limited support hours. The inconsistency in support quality appears to be a pain point, particularly for users in different time zones who need assistance outside of Tookan's standard operation hours. This variance in support quality can be challenging for delivery operations requiring reliable, round-the-clock assistance.

Route4Me vs Tookan: What Do Delivery Drivers Think?

First, Route4Me:

Now let's look at Tookan...

Let's see what drivers think about the Circuit driver app. (The driver app is Circuit Route Planner. If you're a dispatcher using Circuit for Teams, all of your drivers will use an adapted version of Circuit Route Planner.)

An Alternative to Route4Me and Tookan | Why You Should Choose Circuit for Teams Instead

Circuit for Teams (CFT) delivers everything a courier company needs to deliver successfully first time and delight customers in the process.

Think of it as a one-stop shop where the features are advanced but don’t cost extra. What you see is what you get.

Here’s what sets us apart from the competition:

Circuit for Teams makes delivery management simpler and more efficient compared to Route4Me’s and Tookan’s complex add-ons. You get everything you need right out of the box to cut delivery costs by 20%, reduce missed deliveries, and improve overall efficiency.

Take it from the people who know us best, our customers:

Source

Let’s look at three features courier companies need most to oversee a time and cost-saving operation and how CFT delivers:

1. Reliable Route Optimization and Planning

For a courier company, every mile is a last-mile. There are hundreds and thousands of deliveries leaving depots every day and organizing them into a logical, efficient route is absolutely essential.

Circuit for Teams makes route optimization a built-in feature across all plans. This is something Route4Me only offers at higher pricing tiers and that Tookan makes you pay additional for every month.

With CFT, Dispatchers can import stops from spreadsheets or directly from platforms like Shopify and optimize them with a single click.

If conditions change, routes can be re-optimized on the go. Plus dispatchers and drivers are able to edit it:

Carlos, an operational manager based in Chile, wrote in his Capterra review:

“In all the time I have been using it it has never failed me and the times that the application has crashed it has lasted minutes out of service which speaks very well of the response time of its workers to put it back on.”

2. Proof of Delivery Customers and Dispatchers Trust

For courier businesses, the ability to verify every delivery and pick-up helps maintain customer trust and operational efficiency.

Without a reliable Proof of Delivery (PoD) system, disputes can pile up, slowing down operations and increasing costs. Circuit for Teams addresses these challenges by offering robust PoD and Proof of Pick-up features.

CFT’s PoD is flexible, allowing you to tailor the system to your needs with features like:

Plus, barcode scanning is in development and will be offered soon.

James Brian, an operations manager at a U.S. company with 500-1,000 employees, lists Proof of Delivery as a key reason he relies on CFT:

Source: Capterra

What sets CFT apart is its Proof of Pick-up, ensuring every stage of the delivery is tracked—from collection to completion.

This level of visibility reduces delivery disputes, enhances customer satisfaction, and keeps dispatchers focused on moving packages, not troubleshooting.

3. Advanced Analytics to Smooth Out Your Operation

Getting packages from point A to B efficiently is just the beginning. To truly refine your delivery process and reduce costs, you need actionable insights.

Circuit for Teams delivers those insights with its comprehensive analytics dashboard, helping you take full control of your operations.

With CFT’s advanced analytics, you can:

Tookan charges extra for its analytics but CFT gives businesses access to all the data they need without hidden costs. And it’s appreciated by customers, because efficiency is what CFT delivers:

“The most impactful thing about Circuit is really the efficiency it has brought to our company overall. From communication between dispatchers and customers, to the effectiveness of the drivers, to the massively reduced training time of new employees, Circuit has made unbelievable changes to our overall performance.”

—Jordan, a delivery manager in the US. Capterra Review

→ Sign up for a free trial and take Circuit for Teams for a test drive today. ←

The Bottom Line: Route4Me vs. Tookan vs. Circuit

Route4Me can work well for businesses with simple delivery needs, but many essential features, like advanced route optimization, come only with higher-priced plans.

This can limit scalability and create additional costs for companies as they grow.

Tookan offers solid delivery management features, but key tools like route optimization and analytics come as add-ons, making it an expensive choice for businesses needing all-inclusive functionality.

Users also report mixed experiences with customer support, which can add frustration when issues arise.

These limitations make Circuit for Teams the superior alternative. It offers all-in-one features—optimization, PoD, customer notifications, real-time tracking, and analytics—at every tier.

Plus, it scales as you grow, with pricing based on stops, not drivers, and multi-depot management for larger fleets.

Get started with a free 7-day trial of CFT and put your business on the road to cost-saving deliveries.