We’ve all been there. We saved a ton of money, or it’s finally that time of the year when our favorite “you name it “hits the shelves. We order through the official website and await what feels like an eternity for our package to arrive. However, it’s taking more than usual, or we are just desperate to know where it is. If your package will arrive thanks to JoeyCo, you’ll want to learn how to keep track of it.
Note: If you want to find your JoeyCo package quickly and easily without the hassle, simply download Circuit Package Tracker for free.
JoeyCo is a company offering delivery solutions for private customers and companies in Ottawa, Canada.
JoeyCo has evolved over the years, starting as a restaurant delivery business, and soon blossomed into grocery logistics, essential services, logistics support, and much more.
JoeyCo offers widespread services, reliable fleet delivery, intuitive business solutions, secure technology, and new integration options for customers and corporations.
This delivery partner offers country-wide opportunities for those who need a delivery partner in Ontario, Quebec, Alberta, Nova Scotia, British Columbia, or New Brunswick.
The main perks of choosing JoeyCo are the following:
- Reliable Delivery Partners.
- Convenient ordering system.
- On-demand drivers.
- Same-day delivery.
- Team management for your own delivery fleet.
Customers considering using this transportation company need to understand the basics behind JoeyCo shipment tracking when it comes to keeping an eye on their belongings and valuables.
You can track your JoeyCo shipment through their track and trace services to help put your mind at ease and give every customer a higher level of confidence.
How to find your JoeyCo tracking number
JoeyCo makes it easy for returning and new customers to book a delivery. Customers can choose from a wide variety of services through the online menu, such as Home Delivery, Return Logistics, Local Same-Day delivery, Scheduled Delivery, Same day delivery, On-Demand delivery, Warehouse-to-Consumer logistics, and bulk orders.
If you are ordering a home delivery, go to the drop-down menu on the right-upper corner of the screen and use the ‘Business Solutions’ tab. Then, choose the ‘Home Delivery’ option in the menu.
After choosing Home Delivery, scroll down to find the steps to book the delivery in less than 60 seconds! You can do so by doing the following:
- Enter your pick-up location
- Enter your drop-off destination
- Choose the vehicle that is big enough for your package needs
- Enter the specific delivery instructions (i.e., where to leave a package, ring a doorbell, front door code, and so on).
- Choose your payment method
- Send the order
- Track the order with the live-tracking tool
Once you send the order, you will get a code for a JoeyCo tracking shipment. The easiest way to track your package is to use the JoeyCo app.
First-time customers can book a demo to test JoeyCo.
How to track your JoeyCo location
The easiest way to do JoeyCo package tracking is to visit the homepage. Then, use the ‘Track Package’ drop-down button in the top right-hand corner of the screen. After you use this button, you can enter your customized tracking ID into the blank bar and use the ‘Track’ button to start your search.
Lost JoeyCo tracking number
If you misplaced your JoeyCo tracking number, you may feel like there is no way to track your package. However, this company makes it possible to keep an eye on your order without the tracking number on hand.
How to track a JoeyCo package without a tracking number
If you lost the tracking number you got during the ordering and booking process, don’t worry – you can still keep an eye on your package!
One of the best things about using JoeyCo for Canadian orders is that you will register beforehand. This means that you have an account created in the system. To track your package, you must log in to your account with your username and password to find your current and previous orders.
If you forgot your sign-in information, there are other ways to find your JoeyCo package. One of the easiest ways to discover your belongings is to contact the company. Go to the home screen and scroll down to the bottom of the screen. Use the ‘Contact’ button underneath the ‘About JoeyCo’ menu.
On the contact page, you can use one of the given phone numbers or emails to speak with a representative. The best number to use is the ‘Support’ phone number or the support email. If there is no answer for the Support phone number, you can try one of the other numbers listed on this Contact page.
Solving JoeyCo tracking issues
Just like with any delivery or mail company, tracking issues can sometimes arise. In this case, the best thing to do is figure out the troubleshooting tips needed to find your package and avoid any missed deliveries, damaged items, or delays.
Why you can’t track your JoeyCo package
One of the main reasons why you can’t track your JoeyCo package is that you have the wrong tracking number. Make sure when you enter your package number into the search bar that you use the correct sequence of letters and numbers.
Another common reason you can’t track your JoeyCo package in the online system is that they haven’t picked it up yet.
If you are certain that your package is missing from the sender’s address, consider contacting JoeyCo to find where the package is in the transit process. You can contact JoeyCo by visiting their ‘Contact Us’ page or using the chat box at the bottom right-hand corner of the screen.
Customers also find they can’t track their JoeyCo package if there are driver errors. If the driver did not enter the package into the online system, it will not appear with the tracking number. Customers should wait a few hours to find out if the system will update before contacting a support team member.
The final reason why you can’t track your JoeyCo package is because of a system-wide error. If the entire site is down, you can’t use the ‘Track Package’ tool at the top of the page. In this case, the best thing to do is contact customer support to identify where your package is in the pick-up and delivery process.
Why your JoeyCo package is not updating or moving
If your package is not moving, this is usually due to an error in the delivery process.
Sometimes, these errors are due to a courier’s fault, and sometimes they are due to unforeseen circumstances.
Your JoeyCo package may be stuck in the transit process if customs hold it. Customs often need an import or export fee before the package proceeds to the final destination.
Although JoeyCo operates within the Canadian border, there could be a ton of security checks or customs checks for packages within the country.
Furthermore, your JoeyCo package could be stuck due to road closures. Suppose your package is on the way, using the last-mile delivery service with JoeyCo. In that case, any road closures, accidents, and traffic can delay the delivery date.
Lastly, your package may be at a standstill if there are unforeseen and uncontrollable events, such as extreme weather or political unrest. If the country goes to a halt, or there is severe weather. For example, snowstorms, hailstorms, wind damage, road flooding, and so on. The road freight may not move.
JoeyCo tracking status explained
JoeyCo offers a tracking tool so customers can keep an eye on their package throughout the pick-up, transit, and delivery process. This helps give customers with better peace of mind throughout the trip.
A package that is ‘in transit’ means that it is en route to the final destination. The entire time after collection until the package is safely at the recipient’s address entails being ‘in transit.’
Why your JoeyCo package is still in transit
Delays can happen. Sometimes, this means that your package is still in transit even after the intended delivery date.
One of the main reasons why your JoeyCo package is in transit is because of a more significant geographical distance between the pick-up and drop-off locations. Just because JoeyCo operates within one country, Canada is huge — so, a delivery from one side of the country to the other can take longer than an in-province delivery.
Another reason your JoeyCo package is still in transit could be due to a damaged package. If the driver damaged the package, the package suffered damages during the transit process, or a local depot accidentally harmed the package, this can all cause a delay.
Your package may still be on the move if there are environmental delays, such as road closures or extreme weather. Especially in the winter, when Canada experiences a lot of snowfall and harsh conditions, the roads can slow down drivers and cause late delivery dates.
The final reason your package may still be in transit for longer than expected could be due to driver error. If the driver delivers your package to the wrong address, forgets to drop off your package, or they are taking longer during the route, this can delay or halt the delivery process.
How long a JoeyCo package can stay in transit
Usually, a JoeyCo package is only out for delivery for one day. Most provinces and cities offer same-day delivery within Canada.
However, exceptional circumstances, greater geographical distances, and new drivers can all cause the delivery process to take longer than initially intended.
A ‘pending’ package means your delivery halted in the process. This is usually due to a customs issue, security clearance concern, driver error, or other unforeseen circumstances.
Why your JoeyCo package may be pending
One of the main reasons is due to customs issues. However, since JoeyCo offers solutions for Canadian businesses within the country, this should never be a problem with this delivery corporation.
Another common reason your page could be pending is due to a non=update within the system. Suppose the driver forgot to update the online tracking system. In that case, it could show the package is still pending, in transit, or delayed — when in reality, it could already have arrived at the final destination.
Customers also find that their JoeyCo package is still considered ‘pending’ if a local depot holds it before it goes out for delivery. Suppose there was an issue with the package or the driver. In that case, the delivery could get stuck at a warehouse before it goes on the delivery route.
The final reason your package is still pending is because of damage to the package or prohibited items inside of the delivery. Any damage to the package will need a quick fix from one of the drivers. In contrast, prohibited items can cause a longer security process or a complete return of the package.
JoeyCo delivery times
Knowing the JoeyCo delivery times can give customers information about their package’s status, updates, and when they can expect delivery.
JoeyCo delivery times: What time will your package arrive
JoeyCo prides itself on delivering packages seven days per week and offering same-day or next-day delivery.
How late JoeyCo delivers
For example, JoeyCo offers custom tracking, last-mile delivery, scheduled deliveries, and next-day deliveries for all customers. These services utilize pick-up from a nearby address, transfer to local hubs, and delivery before 9 pm every day of the week.
Unlike other delivery companies, whether domestic or international, JoeyCo offers Sunday delivery that can help customers get packages sooner than others.
International JoeyCo delivery times
JoeyCo only offers in-country and domestic services for provinces within Canada. JoeyCo operates in Ontario, Quebec, Nova Scotia, Alberta, New Brunswick, and British Columbia.
Instead of offering international services, JoeyCo offers customized delivery solutions for customers who want grocery, retail, luxury, and eCommerce deliveries.
Lost and missed JoeyCo deliveries
If you can’t find your JoeyCo package, you might be worried you may lose it forever. However, knowing the basic steps to take when your package is lost or missing is helpful in understanding how to relocate your delivery.
What happens if you miss a JoeyCo delivery
If you miss a JoeyCo delivery, there is no standard for what the company will do with your package. Unlike other mail and package delivery businesses, this makes JoeyCo less reliable than the competition.
Some customers report that if they miss a JoeyCo delivery, a driver may leave it at a nearby address (or a neighbor’s). However, it is not considered a safe location. The best solution is to be home on the day of the delivery.
How long JoeyCo will hold a package
JoeyCo offers delivery seven days per week, so they will usually make one delivery attempt to drop off your package at the intended recipient’s address. There is no backup for customers who are not at home during the delivery time frame.
What to do if you haven’t received your JoeyCo package
If you have not yet gotten your JoeyCo package, the best thing to do is find it at the online tracking tool. If the package is still out for delivery, wait until the package arrives. Suppose the package is not moving in the delivery process, or it says it was already delivered. In that case, we recommend using the ‘Contact Us’ page to speak with a representative over the phone.
JoeyCo tracking FAQs
Customers considering using JoeyCo for sending packages and last-mile services should read the most frequently asked questions before proceeding.
Is JoeyCo delivery fast?
JoeyCo offers very fast same-day and next-day delivery times for those living within the service area in Canada.
Can I track a JoeyCo package by address?
Suppose you lost your JoeyCo tracking number or can’t sign in by using the app or online website. In that case, we recommend contacting the Support phone line on the ‘Contact Us’ page on the website.
The best thing to do in this scenario is to give your information, the recipient’s information, and package information to prove your identity to the customer service representative.
How do I know if my JoeyCo package is stuck in customs?
JoeyCo is a Canada-only company that sends domestically, so you will not have to deal with any customs clearance processes. The only delay that could happen in the process deals with security issues, like sending prohibited items or having potentially dangerous items show up on the screening process.
Should I use JoeyCo?
Many customers have reported issues with reliable deliveries and no information on when to pick up a missed delivery, where to collect a package, or who to contact. Customers who use JoeyCo, whether by accident (i.e., through Amazon) or on purpose, find that this Canadian company is less trustworthy and consistent than other package delivery businesses.
If you want to know “how to track my JoeyCo package?” Using a third-party tracking app throughout the entire pick-up, is your best alternative. Not only will a third-party system help customers know when their JoeyCo package will arrive, but they can avoid the hassle of having to schedule a redelivery.
Are there faster ways for JoeyCo Tracking?
Track your JoeyCo package from the store to your door and download the Circuit Package Tracker app for free now.