Are you looking for a reliable way to track your Roadrunner Freight shipments?
With Roadrunner Freight Tracking, you can easily stay up-to-date on the status and location of your shipments, from pickup to delivery.
Whether you're a business owner or an individual, tracking your shipments is crucial for ensuring timely and efficient delivery.
In this post, we'll explore Roadrunner Freight Tracking in more detail and answer some frequently asked questions to help you make the most of this valuable tool.
Who is Roadrunner?
Since 1984, Roadrunner Transportation Services has offered delivery logistics for businesses across the United States.
One of its specialized services is Roadrunner Freight, dedicated to transporting oversized cargo across the country and internationally.
From furniture and appliances to cars and boats, Roadrunner Freight has the expertise and resources to handle complex freight transportation needs.
Despite having only 19 locations in major cities around the world, Roadrunner Freight offers a range of tools on its website to help customers navigate the complexities of freight shipping.
Roadrunner Freight tracking guide
If you have never sent with Roadrunner Freight, you will learn that it is as straightforward as any other courier service. Here is everything you must know about sending with Roadrunner Freight.
How to find your Roadrunner Freight tracking number
Roadrunner Freight will send you your tracking number or BOL after you buy a sending label. You will get a confirmation in either an email or a physical receipt.
If you are expecting a Roadrunner Freight from another person or store, you should ask for your BOL from them.
Roadrunner Freight BOL numbers usually consist of ten characters, with most numbers. For example, it could find 1278345690.
How to track your Roadrunner Freight location
There are a few ways to trace your Roadrunner Freight shipment, but the easiest is using your Roadrunner tracking number with the search at the top of this page.
To use Circuit Package Tracker, copy and paste the number from your confirmation email into the search above and hit “Track package” or enter to get your package's status.
Alternatively, you can use the Roadrunner tracking tool on their website to stay up to date on your package’s location. If your package classifies as a Pro or Pickup package, you can use the tool without needing an account.
However, you will need to create an account on their website to search for standard BOLs. If you process an order on their website, you most likely already have an account.
Lost Roadrunner Freight tracking number
What happens if you lose your Roadrunner Freight BOL? Maybe you never got it or accidentally tossed it away. How do you track your order?
Here is what you must know to track your Roadrunner order without a tracking number on hand.
How to track a Roadrunner Freight without a tracking number
Most courier services won’t let you track an order without its associated tracking number (or BOL). And while Roadrunner Freight is no different, there are several ways to retrieve your BOL or find your package.
If you can’t find your tracking number, the first thing you should do is contact customer service. Your information should be on file related to your package, so they should draw up the manifest with your name and phone number.
If you are receiving a package through Roadrunner Freight and know the information attached to your package, you can still contact customer service. However, it would be best if you get the sender first.
Some courier services offer text and email updates for both senders and recipients. These updates can be a lifesaver if you lost your Roadrunner BOL, but you must check that you’re signed up for this service before you ship.
Solving Roadrunner Freight tracking issues
No one wants to stress whether their package has been lost or stolen. You may be worried about the worst if you haven’t seen any updates on your sending information.
Here is what you must know about packages that aren’t moving or updating.
Why you can’t track your Roadrunner Freight
There are several reasons why Roadrunner Freight freight hasn’t updated your tracking status.
Most reasons involve delays, rough weather, and poor traffic, although customs is notorious for holding on to packages for extended periods.
First, double-check that you’re typing your BOL correctly. If this is the issue, it is an easy fix and the most common reason you can’t find your tracking information.
Another reason you can’t track your Roadrunner freight is a compromised sending label.
This doesn’t mean your package won’t reach its destination; plenty of packages complete transportation with a partial label. However, if the label is wholly damaged or missing, it will probably sit in a sending facility until you send a claim for it.
Why your Roadrunner Freight isn’t updating or moving
Many of the previously mentioned reasons explain why your Roadrunner Freight isn’t moving.
Inclement weather and traffic are the most common reasons since sending services must wait out the conditions before traveling safely. Peak seasons and holidays will also slow things down, and your package may sit in a sending facility for its turn to get on a truck.
Drivers may also only scan your package after moving it to its next destination. This will cause a delay in your order updates until a Roadrunner Freight worker scans it.
Your package may also be delayed because of a damaged label. While a slightly damaged label won’t get in the way of your package reaching its destination, a destroyed or missing label will. Once the sender starts a claim, the facility can return it to them.
Shipping facilities may check your package to make sure it does not contain any restricted goods. If the facility cannot account for the package contents or does not meet the requirements, they will hold your package until they resolve it.
Customs is notorious for holding on to packages they deem suspicious. But if they hold on to your package, you will get a notice saying as much.
Roadrunner Freight tracking status explained
If you are new to freight sending, many tracking statuses are the same as those for standard sending. There are a few activity codes that you can cross-reference to the descriptions below.
Here is a rundown of the most common tracking statuses. If your package has a status not listed below, contact customer service to ask about it.
“In transit” means your package is moving to its next destination. However, this doesn’t necessarily mean that your package is moving.
Roadrunner Freight may label your package with several different activity codes depending on the type of movement it’s doing.
Why your Roadrunner Freight is still in transit
Many of the previously mentioned issues are still applicable if your package is still showing as “in transit.” It may be left marked this way if it encounters any of these same issues.
The most likely situation is that the address on your package needs to be corrected or completed. If your package needs to include essential details, contact customer service as soon as possible.
If Roadrunner doesn’t have the proper information to complete a delivery, they will put a hold on it until the sender either start a claim or sends the correct information.
Any unforeseen weather and traffic conditions can also hold up your package. Some of these conditions include
- Power outages
- Severe heat
If your package gets damaged, it may be deemed undeliverable and will experience delays. If you are concerned that your package was damaged, you can contact customer service to start a claim.
Your package may also be left marked “in transit” if customs is holding it. However, if this is the case, you will get a notice from customs that they are holding onto your package.
Double-check domestic and foreign customs requirements before you send out a Roadrunner package.
And above all else, packages most commonly run into delays during peak and holiday seasons.
In light of recent sending developments, you can expect delays while sending freight, especially if your package is moving by the ocean.
How long a Roadrunner Freight can stay in transit
Transit times will vary depending on where your package is going. However, freight packages tend to move quickly since sending facilities aren’t keen on holding on to large packages for long periods.
USA domestic shipments usually take one to two business days, and international deliveries take four to six business days.
If you would like to estimate the transit time for a Roadrunner package you want to send, you can use their time transit calculator.
More than anything, frequent shippers dread the “pending” sending status.
But before you worry about whether there is an issue with your package, here are some of the reasons why your package has been marked this way.
It bears mentioning that Roadrunner’s descriptive activity codes often bypass the “pending” status. You will often find an order status stating whether your package is delayed by weather or held by customs.
Why your Roadrunner package may be pending
If your Roadrunner package was left marked as “pending,” many of the previously mentioned reasons can apply. But the one scenario unique to this sending status is waiting to be scanned.
Processing and scanning incoming packages take time, and these wait times take longer during peak and holiday seasons. Once a package gets scanned in, its sending status will get updated.
Oftentimes drivers won’t scan a package before moving it to its next destination. However, once it arrives and gets scanned in at a sending facility, its sending status will get updated.
Other courier services may mark your package as pending if a driver attempted delivery but no one was home. With Roadrunner, your sending status will update to say as much and whether they have reached out to the recipient to set a delivery window.
Roadrunner Freight delivery times
It’s easy to find out how long a package will take from the sender to the recipient. But how do you find out what time your package will be delivered? Should you expect your package to arrive late at night?
What time your Roadrunner Freight will arrive
Roadrunner Freight will give you an estimated delivery time and date like most other courier services. This estimate can change as a package goes through the order process, but it will be more concrete closer to the delivery day.
You can expect your Roadrunner Freight to arrive between 8 am and 6 pm. It won’t arrive before or after these standard business hours.
How late does Roadrunner Freight deliver?
Roadrunner Freight won’t deliver past 6 pm. This is the latest your package may arrive.
International delivery times
No matter where a package goes, Roadrunner Freight will stick to its delivery schedule no matter the timezone. Your package will arrive between 8 am and 6 pm.
Lost and missed Roadrunner Freight deliveries
Your package may be experiencing delays, but what do you do when the worst happens? What happens if your package truly gets lost? What should you do if you miss a Roadrunner Freight delivery?
What happens if you miss a Roadrunner Freight delivery?
Typically, you will get a notice from a courier service when they attempt delivery. You may get a door tag, an email, or a text, and your sending status will be updated.
You may also get a phone number or a link to schedule a delivery. If you aren’t sure whether you got these notifications, you can contact customer service to find out.
How long will Roadrunner Freight hold a package?
If Roadrunner Freight attempts several deliveries with no response, they will hold a package for a week. They will hold it at a Roadrunner Freight sending facility, where you can pick it up.
While Roadrunner can hold on to a package for you, they are ultimately not a storage facility. If the recipient doesn’t pick up their package within the holding window, it will be returned to the sender.
What to do if you haven’t got your Roadrunner Freight
If your package has been stuck in limbo for quite some time, or you didn’t get it by the estimated delivery date, contact customer service.
You can start a claim with Roadrunner Freight and either find your package or get compensation for your package s value.
Roadrunner Freight tracking FAQs
Do you still have questions about Roadrunner Freight’s delivery services? Here are answers to some of the most frequently asked questions.
Is Roadrunner Freight delivery fast?
Freight delivery times are surprisingly fast compared to standard sending services. In the United States, packages are usually delivered within 1 or 2 business days.
International shipments tend to take longer, especially for packages moving on sends Worldwide shipments usually get delivered within 4 to 6 business days.
Can I track Roadrunner Freights by address?
Roadrunner Freight won’t allow you to track packages by address like other courier services.
If you know other information associated with your package (i.e., phone number, sender/recipient name), you can contact customer service and find if they can find your package with it. Otherwise, you can ask for an update on your package s status with this information.
If you are the recipient of a Roadrunner package, you can also contact the sender for your tracking number or updates on your package s location.
Why is my Roadrunner Freight shipment not showing up in the tracking system?
If your Roadrunner Freight shipment is not showing up in the tracking system, it may be because it has yet to be picked up from the shipper's location.
In this case, you will need to wait until the shipment is picked up and scanned into the system. If the shipment has already been picked up, it is possible that there was a delay in scanning it into the system. You can contact Roadrunner Freight customer service for more information.
Can I receive automatic notifications about my Roadrunner Freight shipment?
You can sign up for automatic notifications about your Roadrunner Freight shipment by entering your email address and phone number when you track your shipment on the company's website or app.
You can choose to receive notifications for various shipment events, such as when the shipment is picked up when it is in transit, and when it is delivered.
What should I do if there is a problem with my Roadrunner Freight shipment?
If there is a problem with your Roadrunner Freight shipment, such as a delay or damage, you should contact the company's customer service as soon as possible.
You can reach customer service by phone, email, or live chat. Ensure your PRO or BOL number is handy when contacting customer service.
How long does it take for Roadrunner Freight to deliver a shipment?
The delivery time for a Roadrunner Freight shipment depends on several factors, including the distance between the origin and destination, the type of service selected (standard or expedited), and any special handling requirements.
You can get an estimated delivery time by entering your origin and destination zip codes on the company's website or app. However, keep in mind that delivery times are not guaranteed and can be affected by various factors, such as weather, traffic, and carrier capacity.
How do I know if my Roadrunner Freight is stuck in customs?
You will get a letter or email saying that your package is being held, why customs is holding it, and how to resolve it.
In addition, you may have the tracking status of “pending” in Circuit Package Tracker for an extended amount of time.