Who are Globegistics?
Globegistics is an American logistics company for eCommerce and mail solutions. The company was sold to Asendia, a joint partnership between La Poste and Swiss Post, in 2019.
Under Ascendia, Globegistics delivers packages and mail worldwide. Online retailers can sell internationally with fully tracked, duty-paid options that include air freight, customs clearance, delivery confirmation, and package tracking.
Where does Globegistics deliver?
As part of Ascendia, Globegistics is found on four continents and delivers packages to over 200 countries worldwide. Including:
- North America
- Europe
- Ireland
- The Middle East
- India
- Asia
- Oceania
Frequently asked questions
Many of the frequently asked questions about Globegistics Package Tracker and Asendia are answered here. You should contact Ascendia customer support for any package-specific questions.
Can I track a Globegistics package without a tracking number?
You must have your tracking number to track your Globegistics package. Check your bill of sale or sales receipt if you do not have your tracking number.
If you cannot find your Globegistics tracking number, contact the merchant you purchased the shipment from.
Does Circuit Package Tracker offer better tracking than Globegistics?
Both Globegistics Package Tracker and Circuit Package Tracker will show you where your package is, where it has been, and what the status is. However, the Circuit Package Tracker mobile app has several advantages. You can track more than one package at once and set alerts for when your package status changes.
How late does Globegistics deliver?
Delivery times vary for Globegistics (Ascendia) packages because of the different types of shipments that they send.
However, when using Asendia and any of its package and package services, the progress of the shipment is very easy to stay on top of. Any packages that are being delivered by Globegistics, under parent company Asendia, can be tracked using Circuit Package Tracker.
Circuit Package Tracker will give you the real-time location of your package, along with the current status of the package, and an estimate of the delivery date and time. Any issues with the delivery will be updated on the Globegistics Package Tracker platform as well.
How long does it usually take to deliver an international package with Globegistics?
International package shipping is never an exact science and can vary from shipping class to the next shipping class. The average time for an international package to be delivered by Globegistics (Asendia) is between 6 and 21 days, depending on the class of mail, and the size of your package.
You can always check Circuit Package Tracker to get an update on the status of your anticipated delivery. It will give you the location of the package in real-time, as well as the status of the package and anticipated delivery date and time.
How long will Globegistics hold a package?
Globegistics (Asendia) will not hold packages at their locations. If you are not home to receive your package, Globegistics will try to reach the sender to schedule a redelivery. If they cannot contact the sender, or if there is no acceptable redelivery date and time, the package will be returned to them.
How do I sign for a Globegistics package?
You will need to sign for your Globegistics package unless it is addressed to a post office box, or it is going directly to a mailbox. You must also be over 18 and have a valid, government-issued ID.
How do I track a Globegistics package with Circuit Package Tracker?
You can easily track your delivery with your Ascendia (Globegistics) tracking number. Here’s how:
- Enter your tracking number into either the Circuit Package Tracker app, or in the search above.
- Pick your courier from the drop-down menu
- Click or tap ‘Track my package’
Circuit Package Tracker will show you information about your delivery. This includes where your package is, where it has been, and when to expect it to arrive.
What should I do if I haven’t received my package from Globegistics?
If the package delivery is outside of your given time window, use Circuit Package Tracker with your Gloebegistics tracking number. This will tell you its last known location and status. You should contact Asendia customer support for help if it has not moved or been updated in a couple of days.
What happens if Globegistics loses my package?
You must follow a claims process for all lost packages by either Gloegistics or Asendia. To do this:
- Log in to the Globegistics website and go to the claims section
- Fill out a new claim
- Upload your supporting documents
It’s important to note that you can only claim within 20 days after your delivery has been made or failed.
What happens if I miss my Globegistics delivery?
Globegistics will attempt to redeliver your package and leave a note if you miss it. You can arrange redelivery by logging in to the Globegistics website. Or you can contact Asendia customer support.
What time will my Globegistics package arrive?
Package delivery times vary depending on your carrier and the location of your delivery. You can use Circuit Package Tracker to check for status updates. You can contact Asendia customer support for help if your package status is static for a couple of days.
Where is my Globegistics package?
The easiest and fastest way to find your Globegistics package is to use Circuit Package Tracker. By entering your package tracking number, you can get the latest information, including the package location and status.
If there isn’t any information about your package in Circuit Package Tracker, contact Globegistics customer support for help.
Where is my Globegistics tracking number?
You can find your Globegistics tracking number in a number of places:
- Your order confirmation paperwork
- Your order confirmation email
- A failed delivery attempt notification from your carrier
Why is my Globegistics package not moving?
Tracking updates for overseas deliveries can often have 2-3 days where there is no activity or movement occurring with the package. This is because your package will not be scanned unless it is going through a hub or station, or changing carrier hands. It could simply mean it is still on the way to you.
However, if the lack of movement is with a change in status, you may need to contact Globegistics customer support to find out what is happening.
Why is my Globegistics package pending?
Your package will show as “pending” before it is sent. However, a few hours after pickup, the information on Circuit Package Tracker should be available. You should contact Globegistics customer support to discuss the status of your package if it is still showing as ‘pending’ after four hours.
Find your Globegistics delivery, anywhere in the world. Follow your package from the store to your door and download Circuit Package Tracker for free now.
