Product updates

What’s new in Circuit Route Planner

11 Apr 2022

Simple management of unreachable or skipped stops

Some routes contain unreachable stops. For example, by mistake, a driver's route in Lisbon, Portugal, may include an address in Lisbon, Florida, making that stop unreachable.

If a stop cannot be reached by the end of that delivery day, it will be marked as skipped.

As a result, drivers must figure out how to correct these stop types and incorporate them back into their routes. On-the-go management of unreachable and skipped stops saves time and allows routes to be optimized more easily.

How to manage an unreachable stop

A route with an unreachable stop will display the error message 'can't create route' when it is optimized

The unreachable stop will appear at the top of the route list with the message ‘this stop cannot be accessed’

This stop can then be edited and successfully added to the route

How to manage skipped stops

A route with stops that cannot be reached before the set end time for that day will trigger the notification 'X stops cannot be reached on time' when optimized

You can then choose to ‘Include’ or ‘Dismiss’ these skipped stops

‘Include’ skipped stops gives you the option to add the skipped stops into the existing route and keep the original route order, or restart route, which will reoptimize all stops into a new order