What is Pilot Freight?
Pilot Freight specializes in U.S. domestic and international transportation and logistics. They manage deliveries to over 190 countries and territories around the world. In 2016 they were bought by ATL Partners and bcIMC.
With expertise in many areas, Pilot Freight has solutions for eCommerce, automotive, B2B, healthcare, retail, aerospace, perishables, government, project cargo, and trade shows.
What does Pilot Freight deliver?
Pilot offers a wide range of logistics and transportation services to businesses of all sizes. They specialize in domestic transportation, with both air and ground freight delivery options for almost every type of shipment you may need. They also offer 24/7 customer support and the Pilot Freight package tracker which lets you stay informed of all your deliveries in one simple and easy place.
In addition to ground and air freight, they also offer truckload brokerage and global solutions. Over the years, they have built a wide network of partners to support delivery and logistics solutions to over 190 countries around the world.
What options does Pilot Freight offer?
Pilot Freight offers logistics and warehouse solutions. Whether you are a startup or seasonal business that needs more space at certain times of the year, Pilot can help extend your warehousing and processing systems to help you manage your supply chain through those busy times.
Where does Pilot Freight deliver?
Pilot Freight can support deliveries and transportation services to over 190 countries around the world.
Frequently asked questions
Can I track a Pilot Freight package without a tracking number?
Along with your tracking number, you can also track your Pilot Freight package with your customer, shipment, or reference number.
If you do not have your tracking number, check your email or phone for your confirmation notice. If you cannot find it, ask the sender or merchant for more information.
Does Circuit Package Tracker offer better tracking than Pilot Freight?
Both Pilot Freight package tracker and Circuit Package Tracker can tell you exactly where your package is, where it has been, and when to expect it to arrive. However, the Circuit Package Tracker mobile app has several advantages: you can track more than one package at once and set alerts for when your package status changes. That way, you can always plan around your package.
How late does Pilot Freight deliver?
You can expect your delivery to take place between the hours of 7 am and 6 pm from Monday to Friday. Despite this being the normal times, they also offer express services that can deliver your package over the weekend.
For an accurate estimate of when to expect your delivery, you can use Circuit Package Tracker.
How long does it usually take to deliver an international package with Pilot Freight?
Pilot offers International Air Freight, International Air Charter, and International Ocean Freight. They can range in delivery time and arrive anywhere between 3-14 days after your order has been confirmed.
International delivery from the US to Canada will take a lot less time than from the US to Australia, so this time will also depend on the specific destination you have set for your delivery.
How long will Pilot Freight hold a package?
You will be notified if the delivery driver cannot deliver your package and they will try again the next day.
Your package will then be held at the nearest Pilot location for up to seven business days. You can also collect it from them. Just remember to bring some form of government-issued photo ID along with you.
How to sign for a Pilot Freight package?
Adding a signature to your delivery is a great way to make sure that it arrives in the right hands. If you need to sign for your delivery, the delivery driver will guide you on where to sign on the form or digital device.
How to track a Pilot Freight package with Circuit Package Tracker?
You can easily track your delivery with your Pilot Freight tracking number. Here’s how:
- Enter your tracking number into either the Circuit Package Tracker app, or in the search above.
- Pick your courier from the drop-down menu
- Click or tap ‘Track my package’
Circuit Package Tracker will show you information about your delivery. This includes where your package is, where it has been, and when to expect it to arrive.
What do I do if I haven't received my package from Pilot Freight?
You should track it using Circuit Package Tracker with your tracking number. You will then know where your package is, where it has been, and when to expect it to arrive.
If a few days have passed since your estimated arrival date, you can reach out to Pilot Freight customer services to ask for help. You can also use Circuit Package Tracker to get more information.
What happens if Pilot Freight loses my package?
If your package is lost or stolen, reach out to Pilot Freight customer support to let them know. You can then describe the contents of your delivery for them to begin an internal investigation into what happened to your specific package. They will then look through their warehouses and facilities to see if they have misplaced it. If your package is insured, they will help you begin the claims process as well.
What happens if I miss my Pilot Freight delivery?
If you are not there to collect or sign for your delivery, the delivery driver will notify you that they had made an attempt to deliver your package and try again the next day. They will then hold your package for you at their nearest location for up to seven business days. You can also collect your package from them.
What time will my Pilot Freight package arrive?
Your delivery will typically arrive between the hours of 7 am and 6 pm from Monday to Friday. For an accurate estimate of when to expect your package to arrive, you can use the Circuit Package Tracker.
Where is my Pilot Freight package?
You can use your tracking number with Circuit Package Tracker to find out where your Pilot Freight package is. This tool will tell you exactly where your package is, where it has been, and if there have been any delays.
Where is my Pilot Freight tracking number?
Your tracking number should be attached to the confirmation notice you get when your order is confirmed. If you do not have it, check your email and phone for that notice. If you still cannot find it, reach out to the sender or merchant for more information.
Why is my Pilot Freight package not moving?
Your package could be delayed for several reasons. From traffic issues to supply chain backlogs. A great way to stay informed of any delays is to use Circuit Package Tracker to find out if your package is delayed and for what reason.
If your package has not moved for a few days, reach out to Pilot Freight customer support for help.
Why is my Pilot Freight package pending?
If your package is pending, this means that it is waiting to be shipped. Most trackers only update at major points, this means that your package could be waiting to be scanned into the first major point along its way to you.
Find your Pilot Freight delivery, anywhere in the world. Follow your package from the store to your door and download Circuit Package Tracker for free now.