Old Dominion Freight Line
For more than 85 years, Old Dominion Freight Line has been providing reliable solutions for customers’ supply chain needs. The company targets to solve complex logistical issues quickly and easily.
With more than 255 service centers, Old Dominion Freight Line is your partner for reliable and cost-effective package delivery. You'll get practical solutions for your supply chain needs tailored to your requirements.
The team of experts provides door-to-door pick-up and delivery, with 24/7 customer support. They ensure your packages are safe and timely, so you can always count on the Old Dominion Freight Line to complete the job.
Read on to learn more about Old Dominion Freight Line tracking and other helpful information.
About Old Dominion Freight Line Tracking
Old Dominion Freight Line wants their clients informed about "what, when, and where" their package is at any given time. Old Dominion Freight Line tracking lets you get real-time information about your packages' journey.
The company offers numerous tools and services to keep track of your shipments. These tools include a tracking URL, weather alert map, API integrations, and a website tracking system.
With more than 23,000 employees dedicated to helping clients, you can be sure your package is safe and secure with Old Dominion Freight Line.
When ordering, you'll receive a Pro Number or BOL (Bill of Lading). The number is used to track and trace the order. It is a unique identifier assigned to each package and can be used to check the status of your shipment.
The dedicated customer service team is available 24/7 to answer any questions or inquiries. Reach out and get the help you need!
Old Dominion Freight Line tracking
The tracking system allows you to check the status of your packages at any time. Enter your PRO tracking number in the field provided, and you'll get an update on your package's progress.
The tracking system provides up-to-date information about the estimated delivery time and any delays or exceptions. You can even get notifications via email when your package arrives!
The feedback may include images showing the package’s barcode or contents, depending on the tracking you use.
The Track and Trace with Shipping API integration lets you track your packages on the go. With it, you can integrate Old Dominion Freight Line tracking into your website or mobile app for quick and easy tracking.
The tracking URL will save you time and energy, as the whole process is automated. You can also use the Weather Alert Map to track weather-related updates. The map will show any weather alerts in the area that may affect package delivery times.
These are just some of the ways Old Dominion Freight Line Tracking helps you keep track of your packages. With their quality service and reliable delivery, you can be sure your package will arrive safely.
How to find your Old Dominion Freight Line tracking number
To track your package, you need its PRO tracking number. You can find this information in the email sent to you when you placed the order.
The email should include information about the product and order and your tracking number. You can also check on the order status page within your account for the tracking number.
How to track your Old Dominion Freight Line location
Enter the tracking number in the field provided to track your package location. You'll get real-time updates on the status of your package. You'll also see the route and get an estimated delivery time.
Lost Old Dominion Freight Line tracking number
If you lost the tracking number, contact the customer service team. They'll help locate your package and provide you with the tracking number.
The professionals will check the delivery route and contact the origin and destination locations to locate your package.
How to track an Old Dominion Freight Line package without a tracking number
You need the tracking number to track your package. The tracking systems are automated and require the number to provide updates on its progress. If you need the tracking number, contact customer service for help.
Note you should also provide them with the correct and full PRO number. It will help them locate your package more quickly.
You can also use third-party tracking services like Circuit Package Tracker to track your package without a tracking number. These services need the order and the original delivery address.
They will then use their algorithms to locate your package and provide updates on its progress. The app can allow you to track the driver, route, and estimated time of delivery.
Solving Old Dominion Freight Line tracking issues
Old Dominion Freight Line targets to make your tracking experience hassle-free. However, there could be issues due to various reasons.
If you need any tracking-related problems, contact the customer service team via email. Explain your situation and provide the full PRO number for a quick resolution.
Remember to use the respective emails depending on the specific services; domestic, expedited, domestic, truckload, or global services.
You can also use the Old Dominion Freight Line to contact the customer service number (1-800-235-5569).
Why you can't track your Old Dominion Freight Line package
If you're having trouble tracking your package, there could be several reasons. The most common is an incorrect or incomplete PRO number. However, other factors may also cause the problem.
Here are three reasons why you can't track an Old Dominion Freight Line package:
- There is a delay due to weather or other conditions
- Data entry errors resulting in an incorrect PRO number
- The system is temporarily unavailable to track your package
No matter the cause, contact customer service for help.
Why your Old Dominion Freight Line tracking package is not updating or moving
The tracking system is set up to provide real-time updates on your package's progress. However, this is only sometimes the case due to various reasons.
If you don't provide the full and correct information when you place the order so that your package appears on the tracking system. Also, if the package is in transit, updates could be delayed due to weather or traffic conditions.
Always contact the customer service team if you need help tracking your package.
Old Dominion Freight Line tracking status explained
When you track your package, you'll get real-time updates on its progress. Here is what each tracking status means:
In transit
Whether your package is on the plane, truck, or train, this status indicates that it's in transit. It means the package has left the origin location and is on its way to the destination.
Why your Old Dominion Freight Line package is still in transit
Packages can take longer to be delivered due to various reasons. Weather and traffic conditions could cause delays for the package. Also, mechanical issues with the vehicle may cause further delays.
How long an Old Dominion Freight Line package can stay in transit
The time taken for a package to be delivered can vary. Depending on the origin and delivery location, it can take one to seven business days.
When placing an order, make sure to provide the correct information for a timely delivery. Contact customer service if you're having any issues tracking your package.
Pending
This status indicates that the package is about to be delivered. It means it has arrived at the destination, and the carrier is making arrangements to deliver it.
Old Dominion customer service will always call the recipient before delivering the package. If there are any issues with the delivery, they will contact you as soon as possible.
Why your Old Dominion Freight Line package may be pending
If the package is pending delivery, it could be due to several reasons. First, there may be an issue with the address. Also, the package may have arrived late due to weather or traffic conditions.
Lastly, the recipient's availability might be causing a delay in delivery. In any case, contact customer service for help.
Old Dominion Freight Line delivery times
When ordering or sending items, you want to know how long it will take for the item to be delivered. When placing the Old Dominion Freight Line order, you can get the estimated delivery time.
The delivery time usually depends on the origin and destination of the package and the size and weight of it.
Old Dominion Freight Line delivery times: What time will your package arrive
Old Dominion Freight Line offers different services with varying delivery times. For domestic orders, packages are usually delivered within one to five business days.
For international orders, packages can take up to 10 business days to be delivered. Depending on the service you choose, delivery times may vary.
To get an estimated delivery time, check the tracking status of your package on Old Dominion Freight Line's website. If you have any questions, contact customer service for help.
How late does Old Dominion Freight Line deliver
Old Dominion Freight Line has a 99.1% on-time delivery record. It means that packages are usually delivered on time or earlier than estimated.
On rare occasions, packages can be delivered late due to weather or traffic conditions. It is best to contact customer service if your package is arriving late.
The customer service team can provide detailed information on the package's location and estimated delivery time.
International Old Dominion Freight Line delivery times
Old Dominion Freight Line also offers international delivery services. The delivery time for international orders is usually 5 to 10 business days.
Whether importing or exporting, OD can support your global supply chain.
You can track your international order on their website and contact customer service for assistance with any delivery issues. The company targets to offer 100% visibility and up-to-date tracking information for each order.
The international delivery service department accommodates operations in the following countries: Canada, Mexico, Hawaii, Puerto Rico, Asia, Europe, and other parts of the world.
Currently, OD facilitates ordering in more than 40 ports in Asia and more than 65 in Europe. You can contact customer service to confirm that the Old Dominion Freight Line covers your destination.
Lost and missed Old Dominion Freight Line deliveries
If your package has not been delivered, first check the tracking information. If it still does not show up, contact customer service for help. The team will investigate the issue and provide you with an update.
They may require additional information to investigate the case further.
What happens if you miss an Old Dominion Freight Line delivery
Rarely, packages may get lost or misplaced. If this happens, Old Dominion Freight Line will cover the costs of the replacement item and any related expenses.
You may also be eligible for a refund for the undelivered product. Contact customer service to inquire about the reimbursement process.
Sometimes, you may need to pick up your package from a nearby facility. Old Dominion Freight Line will notify you of the pick-up location and provide instructions on collecting your item.
The customer service team can also help reschedule the delivery for a different time if you are not available when it arrives.
No matter what happens, the customer service team is there to help and provide assistance. Contact them directly with any questions or concerns about your order.
How long Old Dominion Freight Line will hold a package
Old Dominion Freight Line will hold a package for no more than 15 days. After that, the package may be returned to the sender or destroyed.
If you need more time to receive your shipment, contact customer service for assistance. The team can extend the holding period if necessary. However, you may have to pay storage fees for any additional days.
Whether you've temperature-sensitive freight, large and bulky items, or fragile goods, Old Dominion Freight Line has you covered. The company has storage options and delivery solutions to ensure your package is delivered on time and in perfect condition.
What to do if you haven't received your Old Dominion Freight Line package
If you haven't received your package, the first step is to contact customer service. They can provide detailed information about the shipment's location and estimated delivery time.
If the package arrives late, they may provide alternate solutions, like re-routing or extending the holding period. If the package is lost, they may offer to replace it at no extra cost.
Time-sensitive orders are a priority for the Old Dominion Freight Line. If an order is delayed, they'll do their best to reschedule the delivery and minimize any disruption to your business operations.
Delays can be annoying and inconvenient, but the Old Dominion Freight Line is there to help. Don't hesitate to contact customer service for help. The sooner you act, the better the chances of resolving the issue.
Old Dominion Freight Line tracking FAQs
You may have questions regarding the tracking of your package. To help answer any queries, here are some frequently asked questions about Old Dominion Freight Line tracking:
Is Old Dominion Freight Line delivery fast?
Yes, Old Dominion Freight Line offers fast delivery services. Depending on the destination and service type, deliveries can be made within one to two days.
Consult the shipping estimates and transit times before booking your order to get an accurate delivery window.
Can I track an Old Dominion Freight Line package by address?
No, Old Dominion Freight Line only allows tracking by PRO number. You must enter the number into the online tracker or contact customer service for updates.
How do I know if my Old Dominion Freight Line package is stuck in customs?
Old Dominion's customer service team can help you determine if your package is stuck in customs. They will update you on the status of your shipment and provide help if needed.
If there are any problems with customs clearance or other delays, they may suggest alternate solutions like re-routing or extending the holding period.
Conclusion: Order and get your package on time today!
Old Dominion Freight Line offers reliable, cost-effective shipping solutions for your freight and cargo needs. From temperature-sensitive freight to large bulky items, they can provide a tailored solution that meets your needs.
Their tracking system is reliable and easy to use. You can track your shipment in real time and contact customer service for help if needed.
So don't wait - order now and get your package on time today! With Old Dominion Freight Line, you can be sure your shipment will arrive safe and sound.
Follow your Old Dominion Freight Line package from the store to your door and download Circuit Package Tracker for free now.