What is Newgistics INC?
Newgistics INC was founded in 1999 in Austin, TX. Over the years, it has grown to have five corporate offices. Its main US office is in Stamford, CT, and it also has offices in Darmstadt, Germany, Shinagawa City, Japan, Noida, India, and Macquarie Park, Australia.
In 2017, Newgistics was bought by Pitney Bowes, an e-commerce company heavily involved in postage. Newgistics is an eCommerce software company, much like its parent company, that specializes in the building and maintaining of websites, order fulfillment, and the management of package delivery.
They are heavily integrated into the United States Postal Service, though have expanded their reach into international markets with their purchase from parent company Pitney Bowes.
The Newgistics Package Tracker lets you track your packages bought through Newgistic’s partners.
Since Newgistics is a part of the Pitney Bowes, Newgistics can ship to 220 different countries, including the entirety of the North American continent.
Frequently asked questions
Can I track a Newgistics package without a tracking number?
You cannot track a package without a tracking number. You will need a Newgistics tracking number to track your package.
If you do not get a tracking number you buy an item to be shipped through Newgistics, you must contact the seller, not Newgistics, for the tracking number.
Newgistics does not directly ship your item but allow eCommerce sellers to ship directly to you.
Does Circuit Package Tracker offer better tracking than Newgistics?
It is far easier to track your eCommerce orders through Circuit Package Tracker. With it, you can find the entire journey of your package, where it is in transit, and if there are any hold-ups along the way.
In contrast, the Newsigsics package tracker is difficult to use and understand. You can also set notifications about your order's progress with Circuit Package Tracker's free app–so you'll know when to expect it.
How late does Newgistics deliver?
Newgistics delivers 8 am to 5 pm Monday to Saturday.
How long does it usually take to deliver an international package with Newgistics?
Newgistics is pretty efficient when it comes to international shipping. These are the general guidelines:
- North America, two to three business days.
- Latin America, four to five business days.
- European countries, four to seven business days.
How long will Newgistics hold a package?
The hold time for packages is fifteen days. This hold time follows two attempted deliveries. After two attempts to deliver the package and fifteen days of holding, your package will be returned to the sender.
How do I sign for a Newgistics package?
USPS policies govern Newgistics. The sender will decide if they think your package needs a signature.
Your package can be delivered without a signature if the sender signs a “Waiver of Signature”.
Anyone in your household can sign for a Newgistics package. However, you must be considered a responsible adult (18 or older). Some sellers will need a specific adult to sign for the package. They will tell you if this is the case when you place your order.
How do I track a Newgistics package with Circuit Package Tracker?
You can use Circuit Package Tracker to find out exactly where your order is on its route. Once you have your tracking number from Newgistics, you simply use the search above or download the free Circuit app.
You can paste your tracking number in the box labeled “tracking number”. Below that input box, you will see a drop-down menu. You can either keep it on “Auto-detect carrier”, where the Circuit Package Tracker will automatically choose the appropriate carrier based on the number you put in, or you can click the arrow and scroll down until you see “Newgistics”. Once everything is set, click track my package and you will have all your information in mere seconds!
What do I do if I haven't received my package from Newgistics?
If your package from Newgistics does not arrive, you must either contact USPS or the e-commerce store where you bought your item.
Newgistics mainly handles the return of products to businesses and does not do much to serve you as a customer. Alternatively, you can contact Newgistics, although it is recommended that you use the first two options in the beginning.
What happens if Newgistics loses my package?
You can contact Newgistics if they lose your package before it arrives at your local post office.
However, if your package is lost after Newgistics has passed the package off to USPS, then you are going to have to take the issue up with the postal service.
Many customers have complained that the eCommerce stores themselves have no real way of tracking what has happened to the product, so the issue is entirely amongst Newgistics and whatever local postal service is being used.
What happens if I miss my Newgistics delivery?
Since Newgistics uses USPS, they will try twice to deliver the package to you. After two attempts, the item will be held at your local post office for 15 days before being returned to the sender.
What time will my Newgistics package arrive?
Generally, the package will arrive between 7:30 am and 5 pm, Monday through Saturday. In unusual circumstances, the package may arrive a couple of hours after 5 pm, but never on Sundays.
Where is my Newgistics package?
If you are not sure what the current status of your package is, search your email for your Newgistics tracking number and use Circuit Package Tracker app or website.
Where is my Newgistics tracking number?
You will get a confirmation email after placing an order. Remember to check your Spam, Trash, and Promotions folders for the email. If you have any issues not receiving your tracking number, contact Newgistics.
Why is my Newgistics package not moving?
The main reason your Newgistics package is not moving is that it has likely been delivered to USPS, and it is now in the hands of your local postal service.
If you need to know more about where your package is, get in touch with the United States Postal Service (or local courier if delivered internationally).
Why is my Newgistics package pending?
If your package is pending, it could mean a few things.
For starters, make sure that your payment went through. The delivery process cannot start until payments are made to Newgistics and the business.
Since Newgistics works with USPS, they may also be arranging all services through the postal service. Once all arrangements are made, you should see an update.
If the shipping is international, the tracking numbers don’t always transfer over, so once the package arrives in the new country, it may seem stagnated, even though it is going through the appropriate channels to arrive at you.
Remember, you can enter the tracking number again through Circuit Package Tracker.
Find your Newgistics delivery, anywhere in the world. Follow your package from the store to your door and download Circuit Package Tracker for free now.