Freightquote by C.H. Robinson is a freight services company based in Kansas City, Missouri. They offer a self-service technology platform designed to simplify the process of sending goods for small businesses.
Their platform allows customers to choose the best multimodal sending option, track their orders in real time, and manage their freight from start to finish.
In this guide we'll help you understand Freightquote's tracking features and how they help customers stay on top of their orders. If you already have your Freightquote tracking number, simply enter your tracking number at the top of this page. Alternatively, try our free Circuit package tracker page here.
Freightquote by C.H. Robinson was created to simplify freight sending for small businesses. Their patented technology allows customers to compare and choose the best courier, ensuring reliable and cost-effective sending.
With over 50 million orders quoted and deliveries made to every corner of North America, Freightquote has established itself as a trusted leader in the industry.
They also offer personalized support from highly trained sending experts to make sure smooth and efficient sending experiences. Whether you're sending locally or internationally, Freightquote can help you streamline logistics and focus on growing your business. But if you're just looking to track your Freightquote package, follow the simple instructions below.
Tracking your order on Freightquote is easy and convenient as long as you have the necessary information. The most crucial detail you need is your order's order number, a unique identifier.
You can find your order number in several places, including your order confirmation page and the confirmation email you got from Freightquote.
Once you have your order number, you can enter it on the Freightquote tracking page to get real-time updates on your order's status. If you don't have an account on Freightquote.com, you can still track your order by entering your tracking number instead.
The tracking number is a unique alphanumeric code assigned to your order by the courier, and it allows you to find the progress of your order from pickup to delivery.
How to find your Freightquote tracking number
When you book an order with Freightquote, a tracking number is generated for your order as soon as it is processed. The tracking number is a unique identifier assigned to your order by the courier, and it allows you to track your order's progress from pickup to delivery.
To find your Freightquote tracking number, you should check for your confirmation email. The email contains important information about your order, including the courier and the tracking number. Check your junk mail as it could have been lost there.
How to track your Freightquote order location
To track the location of your Freightquote order, you can use the Freightquote tracking number given to you by the courier. Freightquote makes it easy to track your order online using their website.
To get started, go to Freightquote.com and find the search bar at the top of the page. Enter your tracking number in the search bar and use "Track" to start the tracking process.
Once you've entered the tracking number, the website will display the most up-to-date information about your order's location, including its current status, estimated delivery date, and any tracking updates.
You can get an email or text notification about your order's progress by selecting the appropriate notification preferences on the Freightquote tracking page.
You can easily track your order's progress and stay informed about upcoming updates or issues. If you have any questions or concerns about your order, contact Freightquote's customer service team for help.
Lost Freightquote tracking number
If you need help remembering your Freightquote tracking number, don't worry! It's a common issue that can happen to anyone. Fortunately, Freightquote gives several options to help you retrieve your tracking number and stay on top of your order's progress.
One option is to contact your Freightquote Account Executive. They can assist you in retrieving your tracking number or give you an alternative way to track your order's progress.
To help expedite the process, make sure you have your order details, such as the pickup and delivery addresses, the courier, and the estimated delivery date.
This information can help your Freightquote representative quickly find your order and give you the necessary tracking information.
How to track a Freightquote package without a tracking number
If you need your Freightquote tracking number, tracking your order can be more challenging. However, some options are still available to help you stay on top of your order's progress.
The first step is to contact Freightquote's customer service team for help. They can help you find your tracking number or give alternative tracking options depending on the courier and the order status.
Once you have your tracking number, consider using tracking services like Circuit Package Tracker. This service allows you to save your tracking number and get updates on your package's location and delivery status.
To use Circuit Package Tracker, download their app and create an account. Once you've added your tracking number, the app will keep track of your package and send you notifications and updates as it moves through the sending process. You can use Circuit package tracker to track any parcel from any carrier, including USPS, Fedex, DHL and Yun Express.
Solving Freightquote tracking issues
While Freightquote strives to give accurate and up-to-date tracking information for all orders, there may be situations where tracking issues arise.
These issues can be caused by various factors, including uncontrollable travel delays, customs issues, or other unforeseen circumstances, especially with international orders.
If you have tracking issues with your Freightquote order, don't hesitate to contact their customer support team for help.
They can give the most up-to-date information and help you navigate any issues impacting your order's progress.
Why you can't track your Freightquote package
Tracking your Freightquote order is usually a straightforward process, but there may be situations where you need help tracking your package. There are a few reasons why this may happen.
You may need help tracking your Freightquote package due to the tracking technologies the couriers utilize.
Depending on the courier and the tracking technologies they use, Freightquote's tracking system may work differently to get and give information on the status of the orders. This can sometimes lead to discrepancies or delays in tracking information.
Another reason you may be unable to track your Freightquote package is due to errors in the tracking number itself.
It's important to double-check your tracking number to make sure that you've entered it correctly and that it matches the tracking number given in your sending confirmation email or on the Freightquote website.
If you've checked your tracking number and are still having issues with tracking your order, contacting your Freightquote Account Executive may be helpful for help.
Why your Freightquote package is not updating or moving
If you've been tracking your Freightquote package and noticed that it's not updating or moving, there could be a few reasons for this.
Firstly, the courier's tracking system may be having maintenance or updating. This can delay tracking updates or temporarily cause the system to go offline. In these cases, it's best to wait and check back later to find out if tracking updates have resumed.
Secondly, your package is still in transit and has yet to arrive at its destination. Depending on the sending route, some packages may take longer than others, especially for international orders or orders needing clear customs.
Lastly, it's possible that natural weather conditions, such as storms or severe weather, are impacting the order's progress. In these cases, couriers may temporarily halt or delay orders for safety reasons until the weather conditions improve.
Freightquote tracking status explained
When tracking your Freightquote package, you may come across different tracking statuses that can give you an idea of where your package is and when it's expected to arrive.
In transit and pending are a few common tracking statuses you might have when tracking your order.
When your Freightquote package is marked as "In Transit," your package moves from its origin to its final destination, usually your delivery address.
During this phase, your package will likely pass through different warehouses, distribution centers, and couriers as it makes its way to you.
While your package is in transit, you can use the tracking information given by Freightquote to get an idea of where your package is and when it's expected to arrive.
Keep in mind that depending on the sending route and method of transport, it may take some time for your package to reach its final destination.
Why your Freightquote package is still in transit
If your Freightquote package is marked as "In Transit" for an extended period, you may wonder why it's taking so long to reach its final destination. There could be several reasons why your package is still in transit.
If your package is being sent internationally, it may be held up at customs for inspection or processing. This can cause delays in the sending process, but rest assured that your package is still on its way to you.
Extreme weather conditions, such as storms or heavy snow, can impact transportation systems and cause delays in package deliveries. If your package is being sent during severe weather, it may take longer than usual to reach its destination.
Depending on the sending route and the time of year, your package may experience delays due to increased traffic or congestion. This can be especially true during peak holiday sending seasons.
How long a Freightquote package can stay in transit
The amount of time that a Freightquote package can stay "In Transit" can vary depending on several factors, including the origin and destination of the package, the sending method used, and the courier handling the order.
A package sent domestically may only be in transit for a few days, while an international order may take several weeks to reach its final destination.
Delivery times can also vary from courier to courier. Some couriers offer expedited sending options that guarantee delivery within a specific timeframe, while others may take longer to deliver packages based on their sending schedule and routes.
If your Freightquote tracking status is showing as "Pending," your package is waiting to be picked up and delivered by the courier. This status can happen when the courier has been notified of the order but has not physically picked it up from the warehouse or sending location.
While in the "Pending" status, the estimated transit time may not be accurate as it is based on courier schedules and can vary based on several factors, such as weather conditions, traffic, and other unexpected events that affect sending times.
Why your Freightquote package may be pending
There are several reasons why your Freightquote package may be showing a "Pending" status. One common reason is due to external factors such as weather conditions, traffic, or other unexpected events that can affect sending times.
For example, severe weather conditions can cause road closures or flight cancellations, which can delay the pickup and delivery of packages.
Another reason why your package may be pending is due to courier schedules and availability. If the courier has a high volume of orders to handle, it may take longer for them to pick up and deliver your package.
Sometimes, a package may stay in "Pending" status due to an issue with the sending label or documentation. For example, if the address or contact information needs to be corrected or completed, the courier may only deliver the package once the issue is resolved.
Freightquote delivery times
The courier determines delivery times for Freightquote orders. They can vary based on several factors, such as the distance between the origin and destination, the type of service chosen, and the transit time from the courier. It's important to note that all transit times are simply estimations and do not consider the pickup day.
If you have concerns about the delivery time for your order, you can contact Freightquote's customer service team for help.
Freightquote delivery times: What time will your package arrive
When determining when your Freightquote package will arrive, it's important to remember that couriers usually give delivery windows instead of specific times.
The courier will update you about the delivery time, and you can also check the estimated delivery time through the tracking number from Freightquote.
International Freightquote delivery times
International Freightquote delivery times vary depending on the destination country and the courier. Delivery times may take anywhere from 1-10 days but can take longer if there are customs clearance delays or unforeseen issues during transit.
For example, suppose you are sending from Canada to the United States. In that case, the two countries have approximately 120 border crossing points. Each crossing point may have different customs requirements and processing times, impacting the delivery time.
Lost and missed Freightquote deliveries
Acting quickly is essential if you suspect your Freightquote delivery is lost or missed. Carefully examine the freight as soon as the vehicle arrives. Make sure that all items are present and in good condition.
If there are any damaged items or missing packages, take photos or videos of the damage and the packaging. Contact your Freightquote Account Executive as soon as possible to report the issue. They will help you file a claim and work with you to resolve the issue.
What happens if you miss a freightquote package
You can go online and see where it is and when it will get to you. Just go to the freightquote website and put in your BOL number.
If you need more help, you can talk to your Account Executive or call their awesome team at 800.323.5441.
How long Freightquote will hold a package
Freightquote does not hold packages. Once the courier has picked up the package, it will be in their custody until it is delivered to its final destination.
If the recipient is unavailable at the delivery address to get the package, the courier may attempt redelivery or hold the package at a local facility for pickup.
What to do if you haven't received your Freightquote package
If you have yet to get your Freightquote package, the first step is to check the tracking information for updates on its location and estimated delivery date. If the package is still in transit, you may need to wait longer for it to arrive.
However, if the tracking information shows that the package has been delivered, but you have yet to get it, or if the delivery date has passed, contact your Freightquote Account Executive immediately. They can help you track down the package and determine if there were any issues with the delivery.
It's essential to report any missing packages as soon as possible so that Freightquote can investigate and take appropriate action. They may work with the courier to find the package or file a claim on your behalf if it has been lost or stolen.
Freightquote tracking FAQs
Here are some frequently asked questions about Freightquote.
Is Freightquote delivery fast?
Regarding delivery speed, Freightquote relies on various couriers with varying delivery times. The delivery time will depend on the courier selected for your order, the distance between the origin and destination, and other factors, such as the type of service you choose.
To get an idea of the estimated delivery time, Freightquote gives a list of couriers you can choose from, each with its delivery times. This will give you an idea of the delivery speed you can expect.
Can I track the Freightquote package by address?
Tracking a freight quote package by address is not an available option. Freightquote tracking is only possible through online tracking using the tracking number from the courier.
This tracking number will be unique to your package and allow you to track the package online. So, ensuring the correct tracking number is essential to avoid any tracking issues.
How do I know if my Freightquote package is stuck in customs?
If your Freightquote package is stuck in customs, it may show a status that it is held in customs when you track the package using your Freightquote tracking number.
However, only some couriers give this information, and some may only update the tracking information once the package is released from customs.
With their app, you can easily save your tracking number and get updates on the status of your order. Follow your Freightquote package from the store to your door and download Circuit Package Tracker for free now.