What is Axlehire?
Axlehire provides Last-Mile Delivery Solutions with a higher level of predictability, reliability, and responsiveness for various shippers.
Axlehire, founded in 2002, boasts locations throughout the United States, as well as partners located globally. In 2016 Axlehire implemented ACI (Advanced Cargo Integration), which allows for shipments to be delivered without the client present at the monitored location; this is great for those who may not want to wait around until their shipment arrives, and it's also beneficial for clients with homes that may be hard to access by vehicle.
The Axlehire Package Tracker is a patented technology that allows shippers to track their packages in real-time. This tracking system can provide anywhere from minute-to-minute updates on the location of their shipments through visual displays, which are updated every 2 minutes.
Axlehire creates value by applying innovative logistics solutions to make life easier for customers in the transportation industry by providing packages, freight, and cargo tracking capabilities that are simple to use. Axlehire also offers ground, air, and ocean freight services within the United States along with international export/import capabilities depending on availability. Clients can prearrange deliveries or utilize ACI (Advanced Cargo Integration), which means clients don't have to be present when their shipment arrives via truck or plane. Additionally, if requested or needed, Axlehire can send notifications via Axlehire Package Tracker to clients as soon as their package is loaded onto a truck or plane.
Regarding shipping methods, Axlehire primarily uses ground transportation but has options available such as air and ocean freight depending on availability; they will even work within tight timeframes of 48-72 hours if needed. Axlehire also offers its cargo tracking device known as the Axlehire Package Tracker, which is a patented technology that sends minute-by-minute updates to users on the location of their shipment. Axlehire reaches Asia, Europe, and Latin America - Axlehire provides last-mile delivery solutions with a higher level of predictability, reliability, and responsiveness for various shippers.
Frequently asked questions
Can I track an Axlehire package without a tracking number?
No, the Axlehire tracking number is unique to each shipment and can only be used with that shipment. The Axlehire tracking number is not the same as the barcode on your package.
What if I can't find my Axlehire Tracking Number?
If you have misplaced or do not know what your Axlehire tracking number was, contact us. If the shipment has been marked as delivered, then we may ask for proof of delivery.
How quickly can my package be tracked after it is dropped off at an Axlehire depot?
In most cases, packages are scanned in with a standard turnaround time of 24 hours or less after drop-off. Customized service offerings that include expedited service options may be available upon request. These customized service offerings would incur additional charges, and/or terms and conditions may apply. Any additional fees will show during checkout on the Axlehire website before placing an order. In emergencies, delivery information can be accessed immediately using the Tracking System.
Does Circuit offer better tracking than Axlehire?
The tracking services provided by Circuit and Axlehire are not identical. Circuit is primarily focused on last-mile delivery for e-commerce retailers, while Axlehire offers multimodal transportation solutions through its network of carriers, including time-definite expedited freight service.
How late does Axlehire deliver?
Axlehire offers flexible delivery options that are available 24 hours a day, seven days a week. Customers may take advantage of same-day and next-day delivery options. Customers placing orders before 12:00 pm (noon) EST will receive their shipment by 4:00 pm (EST) the following day, while shipments placed after 12:00 pm (noon) EST can be expected to arrive the following business day.
Customers with questions about Axlehire can contact an account representative by emailing [email protected] or visiting axlehire.com for more information.
How long does it usually take to deliver an international package with Axlehire?
Axlehire delivers to over 200 countries. International delivery times vary by destination and type of service, but most packages can be expected to arrive within 5-7 business days. Standard delivery times are not guaranteed, but the average transit time for an international shipment with Axlehire is about four business days.
How long will Axlehire hold a package?
If packages are not picked up within 14 days, they will be returned to the sender. Contact [email protected] for more information on storage fees and future delivery options. If you are tracking an Axlehire package and it is not scanned in after two days, contact the carrier delivering your package for additional information.
How to sign for an Axlehire package
All packages must be signed for upon delivery unless otherwise specified by the customer during checkout or communication with an Axlehire Customer Experience representative before or after placing an order. Log into your Axlehire account and click on Tracking (https://axlehire.com/tracking/). You can then choose to sign for the package as 'ready for pick-up' or 'acceptance refused.'
How to track an Axlehire package with Circuit
Enter the tracking number provided by Axlehire in the Tracking Number field and click the track button.
What do I do if I haven't received my package from Axlehire?
If you have not received your package within the expected delivery date range provided while tracking your shipment, contact [email protected] for assistance with tracking a package from Axlehire or to request insurance coverage for a lost or damaged shipment. Additional fees may apply. Any additional fees will show during checkout on the Axlehire website before placing an order.
What happens if Axlehire loses my package?
If you have not received your package within the expected delivery date range provided while tracking your shipment, contact [email protected] for assistance with tracking a package from Axlehire or to request insurance coverage for a lost or damaged shipment. If Axlehire's delivery network cannot locate your order, it will be covered by insurance. Please contact [email protected] to file a claim. Additional fees may apply. Any additional fees will show during checkout on the Axlehire website before placing an order.
What happens if I miss my Axlehire delivery?
If you miss your scheduled pick-up, the package will be available for pick up on the next scheduled delivery date. If the carrier does not receive a signature at delivery, they are required to leave notification of attempted delivery and will try again on the next scheduled pick-up date. If there is no response after two attempts, the carrier will return the item back to its origin point for proper storage until it can be delivered again or returned to the sender. The carrier has attempted delivery at least two times, and there is no response. Your package is now available for pick up at the carrier's facility. You can log into your Axlehire account to track the location of this package on the Tracking page.
What time will my Axlehire package arrive?
Axlehire offers standard, expedited, and custom delivery services. For most packages, you can expect standard ground service in 2-5 business days. Expedited services will ship on the same day if ordered by 1 pm EST or the next business day if orders are placed after 1 pm EST.
Where is my Axlehire package?
If your shipment is still unclaimed or has not yet been delivered, enter the Axlehire tracking number into the search box on the Tracking page to locate it. If you have lost your Axlehire tracking number, contact [email protected] for assistance.
Axlehire will track and notify you of any delays on your shipment via email or text message after the pick-up date has been scheduled. In some cases, a more accurate delivery date can be found while tracking on the Tracking page. For issues regarding access to this feature, please reach out to the Customer Experience team at [email protected].
Where is my Axlehire tracking number?
Axlehire will provide your tracking number after the pick-up date has been scheduled. You will receive a shipment notification email with your tracking number. Please reach out to our Customer Experience team at [email protected] if you did not.
Why is my Axlehire package not moving?
Your package may be at a critical point of transit, awaiting customs clearance, or held by the carrier for additional information. Axlehire uses ground carriers such as FedEx and UPS to deliver packages. It may take up to 72 hours for delivery after the pick-up date has been scheduled. If 72 hours have passed since your package's expected delivery date and it still hasn't moved, there may be an issue with the tracking information available in your account, please reach out to the Customer Experience team at [email protected].
Why is my Axlehire package pending?
Pending status may indicate that the carrier has tried to deliver your package, but there was no one available to sign for it. If you tracked your package and received a pick-up date, please wait until that date to contact the carrier.
Why is my Axlehire tracking not updating?
You can always check on the Tracking page of your account to see if there are any updates about your package; however, these updates may be delayed or not yet available due to transit time or distance traveled during shipping. You will receive an email with any update about the current location of your shipment after three unsuccessful delivery attempts have been documented by the carrier.
