What is ArrowXL?

ArrowXL Package Tracker is a convenient online package tracker which allows you to track all your packages in one place. Whether it be an order from the USA or China, you can keep up with where your package is and when it will arrive.

Background and History

In the last 25 years, ArrowXL has been completing 20 million deliveries on behalf of UK retailers and manufacturers. They partner with them to meet their ever-changing needs in the retail industry by developing solutions that work for both parties involved - this way they can focus more time innovating rather than worrying about logistics.

Who are they?

Their dedication to innovation and continuous improvement has led them to the forefront of UK delivery. They are responsible for delivering over 2 million customer orders every year, all while investing in technology with new services as well as training their drivers.

Award-Winning Technology

Their ArrowXL Package Tracker askAXL tracking web app shortens the delivery time. It allows customers to track their orders in real-time as they make the usual 2-hour journey a 30-minute blitz through their network. On delivery day, you'll be able to see where your purchase is headed and who will deliver it right up until when it's handed off.

What do they deliver?

ArrowXL currently has over 100 different carriers in their system, meaning they have a package carrier tracking service for almost everything. Some of these carriers include the following:

EMS
DHL Express International
FedEx
UPS Mail Innovations

You can even track the number of international postal services from over 170 countries. With 6-day delivery and collections, they complement this with their in-house services, such as washing machine connection and flat pack assembly, providing you with market differentiation and profit enhancement opportunities.

Where in the world do they deliver?

Delivery is made easy with ArrowXL. They offer delivery services to 98% of the UK population, as well as hard-to-reach areas like offshore islands and the Channel Islands from their growing network that includes hub locations throughout England on weekdays plus Saturdays. You can track your package no matter where it's going thanks in part by using these extra networks.

Frequently Asked Questions

Can I track an ArrowXL package without a tracking number?

No, you must have the tracking number for an ArrowXL package to be tracked with the ArrowXL package tracker app.

Does Circuit offer better tracking than ArrowXL?

ArrowXL provides better tracking in some cases. However, there are also cases where Circuit will provide better tracking. You can use both of these apps to get the best tracking experience.

How late does ArrowXL deliver?

ArrowXL aims to deliver your package before the delivery deadline. However, sometimes there are delays due to bad weather or other unavoidable circumstances. When this happens, you should expect it to take another two days until your package is delivered. This applies to both domestic and international orders.

How long does it usually take to deliver an international package with ArrowXL?

ArrowXL does not state an estimated delivery time on its website. It can take anywhere between 1 business day and 15 business days, depending on where you are located. If your package is delayed by a few days after you receive automated emails from ArrowXL telling you that the package has been dispatched, then this is likely due to a backlog of packages at the post office. Unfortunately, this is completely out of their control, and they cannot be held accountable for these circumstances. International deliveries vary depending on the destination. ArrowXL offers flat rate shipping, but only domestically, so if you are outside the UK, then the delivery time will depend on your location internationally. It will take anywhere between 1 business day and two business days after you receive automated emails from ArrowXL telling you that your parcel has been dispatched. This means that it could arrive as early as the next business day in some circumstances or as late as three business days (i.e., five calendar days). International packages are delivered within 5-7 business days. This is for countries where there aren't any delays or customs issues. ArrowXL aims to deliver your package within seven days of shipping, but there are circumstances where it can take up to 30 days for delivery.

How long will ArrowXL hold a package?

Signing is just like signing for any other package; if you are expecting a package from ArrowXL, then be sure to bring the appropriate ID and your tracking number with you when you go to sign. If you cannot do that, then speak with whoever delivers the package and ask them how they would like to get the package signed for. They may offer to leave it in your mailbox or some other reasonable suggestion. Please note: if somebody else signs for your parcel and there is nobody home at the time of delivery, we will dispatch the parcel again immediately without sending an email notification; we will email you directly, but please understand that this means we assume responsibility for your order again and we will dispatch it once more without delay if there is nobody home to sign. ArrowXL holds packages at the last known location for three business days after completing delivery. Delivery may be attempted during this window, at which point you will receive a notification. If ArrowXL has not received confirmation that you've signed for your package, they may continue to deliver it on multiple consecutive days. If this is the case, please contact Arrow XL's customer service department so they can resolve this issue with their Courier.

How to sign for an ArrowXL package

It depends. ArrowXL recommends marking "left with the neighbor" if you aren't home during the day and "no one was available to accept the delivery" if you are unable to sign for it at your doorstep. You can also ask someone (such as a neighbor) to sign on your behalf, but please remember to ask them for a written testimony of this. If, however, your package requires a signature, ArrowXL will leave a notification instructing you to where the package can be found. This is often under a doormat, in a garage, or on a porch. You may also find it with your regular daily mail. Please note that if ArrowXL does not have an exact address for delivery, they will typically deliver to the nearest known neighbor location.

How to track an ArrowXL package with Circuit?

You may track your ArrowXL package by using the "track on" link below the tracking number located on your order receipt or invoice. To see the status of your ArrowXL package, please click on the link below. Please note that it may take some time for tracking information to show up. (https://askaxl.co.uk/)

ArrowXL recommends marking "left with the neighbor" if you aren't home during the day and "no one was available to accept the delivery" if you are unable to sign for it at your doorstep. You can also ask someone (such as a neighbor) to sign on your behalf, but please remember to ask them for a written testimony of this.

What do I do if I haven't received my package from ArrowXL?

If you haven't received your package within the expected delivery date, please contact customer service immediately. ArrowXL will make all efforts to deliver your package as soon as possible. Please note that if ArrowXL has already made a delivery attempt and it has been unsuccessful, there is very little they can do until either you confirm delivery or they can make a second delivery attempt.

What happens if ArrowXL loses my package?

If ArrowXL has not received confirmation that you've signed for your package, they may continue to deliver it on multiple consecutive days. If this is the case, please contact Arrow XL's customer service department so they can resolve this issue with their Courier.

What happens if I miss my ArrowXL delivery?

If you do not pick up your package during the scheduled delivery window, ArrowXL will hold it at their facility for two business days. If you are unable to pick it up during this time, they will return it to the sender. For domestic orders, a re-delivery fee is charged. In the case of international shipments, a re-delivery fee may be charged, or you will need to pay to ship it out again.

What time will my ArrowXL package arrive?

Where is my ArrowXL package?

ArrowXL strives to deliver your package before the deadline. However, sometimes there are delays due to bad weather or other unavoidable circumstances. When this happens, you should expect it to take another two days until your package is delivered. This applies to both domestic and international orders.

Where is my ArrowXL tracking number?

You can find your ArrowXL tracking number in the confirmation email they sent you when you placed your order. You can find your ArrowXL tracking number by clicking on the link. (https://askaxl.co.uk/)

Why is my ArrowXL package not moving?

There are a variety of reasons why your package might not show any movement. One possibility is that your package is still in transit, while another possibility is that the Courier's tracking system has malfunctioned and isn't updating correctly. A courier may also not be able to find an accurate location for your package; this can happen if it hasn't been scanned correctly at a certain stage in transit. Overall, there could be many reasons why your package isn't moving, and we recommend contacting ArrowXL to get more information on this.

Why is my ArrowXL package pending?

There are a variety of reasons why your package might show as "PENDING." One possibility is that the Courier's tracking system hasn't registered the scan correctly, either due to their scanning equipment malfunctioning or perhaps because more than one item was scanned in at once. Another possibility is that there has been an error with some sort of mismatch between your address and billing information. Another possibility is that the Courier has not yet requested a scan for your package.

ArrowXL Tracking