About FAN Courier
FAN Courier is a package delivery service located in Romania with more than 140 branches nationwide. This company has grown significantly since its beginning in 1998. Today, it delivers to countries around the world promptly and professionally.
They deliver to individuals but can also deliver to businesses, specifically law offices. FAN Courier has won many awards for its service excellence and commitment to customer satisfaction and the economy.
FAN Courier package tracking
FAN Courier shipment tracking is an important topic. You need your tracking number to track FAN Courier shipments, as this is the key to getting any information or status updates on your package and keeping tabs on it.
If you need help with FAN Courier tracking, this section has information about finding your tracking number and package location as easily as possible. If you already have your tracking number, simply go to ‘track my FAN Courier package’ on their website.
How to find your FAN Courier package tracking number
The best thing to do is immediately save or write down your tracking number the moment you get it. The tracking number should be emailed to you either after you place your FAN Courier request or after you place the order for the package.
However, if you lose your package tracking number, you will have to either contact the packaging company or FAN Courier to retrieve it. The best way to do this is via self-AWB tracking, where you can enter your personal information to grant you access to the tracking number.
But if any of your personal information does not match their records, you may need to contact customer service to remedy the situation.
How to track your FAN Courier package location
To find the location of your FAN Courier package, track it on the FAN Courier website or another tracking website. To find the location, you will need the tracking number. Finding it through other information is practically impossible due to package privacy policies.
Many people hope to track their FAN Courier package by entering their address or their name, but more than this is needed to find your package. In the end, it comes down to finding the tracking number.
Lost FAN Courier tracking number
Did you lose your FAN Courier tracking shipment number? There’s still a way to find your tracking number and locate your package. However, this situation is far from ideal, so if you can find your tracking number, that’s the best way to go about this.
So if you think it might be buried in your email or lost in the shuffle of desk paperwork, it’s worth taking the time to sort through these and try to find this important tracking number.
But if you’ve looked high and low and can’t locate the tracking number, don’t lose hope. The section below can help you track a package, even if you’ve lost your tracking number.
How to track a FAN Courier package without a tracking number
The simple answer is that you cannot track a FAN Courier without your package tracking number. To track FAN Courier shipment, you 100% must have your tracking number. Otherwise, you cannot check the status or location of your package.
While this can be frustrating, FAN Courier tracking is only available with the AWB(airway bill) number. Otherwise, you will have to wait for your package to arrive.
But there is a way to find your tracking number and use that to locate your package. Follow the instructions below to get your tracking number.
2. If you have an account, it should display your current packages in transit. On the current orders page, you can view all active and past orders and their tracking number and status. If you did not have an account, fill out the following information to create one and access your package information:
- Full name
- Email associated with the package
- The phone number associated with the package
- Your bank
- Your IBAN (International Bank Account Number)
3. Log onto your new AWB account and check all in-transit or active packages to find their location, status, and tracking number.
Those are the three simple steps to get your tracking information and find your package. However, if your details do not match FAN Courier records, this process becomes much more complicated.
To avoid this hiccup, fill out your package information thoroughly and save your tracking number the moment you receive it via email or receipt.
Solving FAN Courier package tracking issues
FAN Courier packages are typically precious items that the deliverer and delivery recipient are nervous about mailing. Otherwise, why use such a trusted service?
FAN Courier packages are often tracked diligently by customers involved, but what if you're having issues tracking the package? This section can help you understand why you can’t track your package, why it isn't moving, and what you can do about it.
Why you can’t track your FAN Courier package
You may be checking the status too early. If the courier just picked up your package, it may not yet be in the system. But if the package does not show up when you type in your tracking information after it’s been in the courier’s possession for a while, there may be a problem.
Luckily, FAN Courier has an excellent reputation for keeping their tracking numbers up to date for customers who want to keep an eye on their package’s process. If the package continues not to show up after a few days, you should contact FAN Courier customer service agents to assist you.
Double-check that you are typing in your tracking number correctly. The best way to track your package is to copy and paste the tracking number from your emailed receipt directly into the tracking number field.
Why your FAN Courier package is not updating or moving
If you have your tracking information, but your package has not moved or updated its status in a while, you may be concerned about it.
Unfortunately, it’s difficult to say what could be causing this delay. Your package may have been lost, damaged, missed a step in the system, or even held up at customs.
If your package isn’t moving, the status could display ‘Pending’ or ‘In Transit’, offering little information to the customer.
If the package is not updating or moving, below are the most likely possibilities:
- It is lost
- The package scan was incorrect
- It stopped at customs
FAN Courier should contact you relatively quickly if the package was lost, damaged, or improperly scanned if they don't remedy it themselves. But if customs stopped the package, a customs officer will contact you. via mail
FAN Courier package tracking status explained
FAN Courier package tracking can display a few different statuses. Not everyone will know what these statuses mean, so it’s super helpful to understand How to interpret a slightly confusing status.
People commonly misunderstand ‘Pending’ status and ‘In Transit’ status, so the sections below look at the meaning behind those.
A package ‘In Transit’ is usually exactly that: a package on its way to its destination. Generally, seeing your delivery in transit is a good thing. However, when it’s in transit for too long, customers worry.
Why your FAN Courier package is still in transit
If your package status says ‘In Transit’, it could mean several things. However, it likely means your package is on the way and just going through the system.
If it says ‘In Transit’ there’s no cause for worry unless a long time goes by with no changes or updates. You may expect it to give you more information on the package’s location, but this information typically pops up a few hours or days into the process.
Your delivery may be in transit, but if it hasn’t made it to the secondary location and scanned, it won’t show any additional updates.
For the most part, the status ‘In Transit’ is a good thing, as it means your package has successfully entered the FAN Courier shipment tracking system and is on its way to its destination.
How long a FAN Courier package can stay in transit
According to FAN Courier policies, a package should not stay in transit for more than one week. Even when FAN Courier packages hit road bumps and are not delivered as quickly as expected, the wait time should still not exceed one week or seven calendar days.
If it does take longer, there is likely something wrong with the delivery, and you may need to contact the FAN Courier customer service team to locate it and remedy the situation.
For Express Local deliveries, the transit time should not exceed 24 hours and rarely exceeds six hours.
Pending can be one of the most frustrating package statuses to see. Pending can mean several things, but most people do not know How to interpret this status.
Below are some reasons your package's updates may be pending. Unfortunately, it’s nearly impossible to pinpoint why the package won’t change its status from pending but consider the reasons discussed below.
Why your FAN Courier package may be pending
Your package may be pending for several reasons. It may simply be waiting to be entered into the system, meaning it was not correctly scanned by the courier who picked it up.
Another possibility is that the package did not meet specific FAN Courier requirements and may be on its way back to you. These requirements could relate to weight, substance, or the packaging method.
FAN Courier delivery times
Delivery times are an important aspect of receiving your package. Most people don’t want their packages delivered in the dead of night, so it helps to know how late and early FAN Courier will deliver your packages.
FAN Courier delivery times: what time will your package arrive?
FAN Courier delivery times extend beyond delivery hours but stay reasonable. If you did not select an appointment time because your delivery choice does not allow for it, you might be nervous that your package will arrive at midnight and be left, or you’ll miss your package.
But FAN Courier delivers packages between 8 am and 7 pm, allowing appointments and deliveries outside standard business hours.
How late FAN Courier delivers
Per their appointment availability, the latest they will deliver a package is 7 pm. However, the FAN Courier employees are very dedicated and may attempt delivery later if they feel it is a reasonable time and hope to get the package to the customer sooner rather than later.
International FAN Courier delivery times
International deliveries often work slightly differently, so if you’ve ordered a package from another country, you may be worried about the delivery time. It’s tough to guarantee an exact time, but below explains the expected window for International FAN Courier deliveries.
International FAN Courier delivery times are the same as local times. They typically stay within business hours and keep the package secure.
You can expect them to arrive local time between 8 am and 7 pm. FAN Courier specifically attempts to time package deliveries according to the customer’s local times, so you don't need to worry about calculating time differences.
Luckily, you can track your package using the AWB tracking feature. And if you select a particular time for your courier appointment available through your delivery options, you can expect them to arrive on time!
Lost and missed FAN Courier deliveries
Nothing is worse than a lost delivery or missed appointment. So what happens if your FAN Courier package is lost or missed?
This situation can play out in many ways. It depends on who is at fault for the miscommunication and where the package is. Below are the most common problems and courses of action to take.
What happens if you miss a FAN Courier delivery
You will likely receive word from FAN Courier and need to retrieve the package. Often, the missed package will be left at a nearby FAN Courier office.
But if there is no office nearby, it may be returned to the sender. For certain deliveries, they offer you a chance to set a new appointment and the courier will try to deliver the package again.
How long will FAN Courier hold a package?
It is unclear how long FAN Courier will hold onto your package. Typically, if they make any mistakes on their end, they will hold it for longer, maybe a few weeks.
If you missed your delivery or the package was not correctly addressed, they typically keep it for about seven calendar days before returning it to the sender.
What to do if you haven’t received your FAN Courier package
It depends on how long you’ve been waiting for the package, but you can contact the FAN Courier customer service team. Be warned, it can be difficult to talk to a person, as the service team is often busy. So you can expect to be on hold for a while.
But speaking with customer service is typically the best way to figure out what has happened to your lost package and what FAN Courier can do to fix the problem. In some cases,
FAN Courier FAQs
While FAN Courier has their own set of frequently asked questions on its website, people usually have more questions that need an answer.
Below are a few commonly asked questions about FAN Courier shipment tracking and delivery to help you figure out where your package is and when it will be in your hands!
Is FAN Courier delivery fast?
Yes, it is one of the fastest delivery services available. Express local deliveries can be at your door in as little as two hours. International deliveries can be completed in less than 24 hours or up to a few days.
International deliveries will almost always take longer because more driving and flying are necessary to reach the customer. But the speed of the delivery will depend heavily on your distance from Romania or the package's location.
Can I track a FAN Courier package by address?
You cannot track your package simply by address, creating privacy problems.
However, FAN Courier has self-AWB tracking, allowing you to make an account with all your information and then view all your packages simultaneously. If you have lost your tracking information, this is the best way to get it.
How do I know if my FAN Courier package is stuck in customs?
If your package was detained by customs, it would not say so on the tracking information. But after some time, you should receive a letter from customs detailing why the package stopped and the next steps you can take. The letter may arrive in a few days, or it can take a few weeks.
While FAN Courier has their own AWB tracking system, many people trust Circuit Package Tracker to give them the most up-to-date information on the status of their package.
Follow your FAN Courier package from the store to your door and download Circuit Package Tracker for free now.